Getting your budget started
The complexity of your budget will depend on the goals, objectives, and requirements outlined in your digital workplace plan. To help you get started, consider these key questions:
- When do you want the digital workplace launched?
- Who will own the launch project?
- How many team members will manage the launch project (full and part-time)?
- Do you plan to use a consultant at any time during the entire lifecycle of your digital workplace?
- Do you plan on creating a dedicated team to support your digital workplace solution after launch?
- Technology - build or buy?
- On-premise or cloud solution?
- Security costs due to industry and/or compliance?
- How many users will be accessing the site?
- What are the long-term growth plans for the digital workplace?
Create a section in your budget which summarizes the projected technology costs for your digital workplace project. Cloud solutions like Igloo leverage a yearly subscription licensing model which includes most, if not all, the underlying technology costs for your digital workplace solution. Typical technology costs for a digital workplace include:
- Software licenses
- Hosting fees
- Maintenance and upgrades
- Optional modules
- Support services
- Data storage
- Disaster recovery
The duration of implementation varies based on the complexity and priority of the project. Generally, implementation timelines range from 8 to 16 weeks. Costs associated with implementation should be fairly straightforward and are usually allocated as "one-time" costs in the budget. Typical implementation costs include:
- Accelerated development
- Quality assurance/testing
- Legal fees
Be sure to allocate all costs (e.g. including technology infrastructure, leases, rent, etc.) associated with internal resources, staff, and technology. This should include both full and part-time staff allocations, such as:
- Project manager
- Key business stakeholders
- IT resources
- Corporate communications
- Human resources
- External consultant
Whether you launch gradually or at once, you should execute a communication campaign around the project to build excitement and encourage usage. Depending on the scale of your launch, you may incur costs associated with:
- Creating and printing of collateral
- Running promotions or contests (e.g. prizes)
- Gifts (e.g. for your advocates and sponsors)
- Staff time
Operations and governance costs
Once the digital workplace is live, you need to budget for the ongoing operational costs to manage, govern, and evolve your digital workplace. We strongly recommend, at a minimum, to have a digital workplace manager and a steering committee in the budget, along with future technology costs as you scale the solution. Some operational costs to consider include:
- Digital workplace manager
- Steering Committee
- Engagement programs
- Subscription license fees (e.g. projecting growth)
- Support and maintenance fees
- Staff allocations outside of the core team such as advocates, subject matter experts (SMEs), consultants