Site Structure

Configuring your site structure and navigation

Getting the structure and navigation right. Our Configuration Specialists work with your team to set up the site structure for your digital workplace. This includes primary navigation, sub-navigation items, headers, footers, and even CTAs and links.

Building your site structure and navigation

Now that you have created a site structure and content map, it's time for our Configuration Specialists to build your site. The Igloo platform provides five key tools which our Configuration Specialists use to build your digital workplace site structure, including:

  1. Primary navigation
  2. Secondary navigation
  3. User bar
  4. Breadcrumbs
  5. Footer

Primary navigation

Primary navigation is located at the top of your digital workplace. It displays all the root level navigational items in the Site Manager (unless hidden) set up by our Configuration Specialists. Primary navigation is a vital component of the visual design as it moves users throughout your digital workplace quickly and efficiently. Primary navigation also reflects the structure of your digital workplace, helping guide users to key locations, conversations and content.


Secondary navigation

Secondary navigation supports primary navigation. Our Configuration Specialists set up any additional secondary navigation during the implementation process outlined in your visual design. These can include items such as:

  • Enabling secondary drop-down navigation in specific areas of the site
  • Adding the navigation widget to pages
  • Adding the link widget to pages
  • Setting up CTA widgets to pages (e.g. call to action)
  • Configuring a special header and footer on solutions for improved navigation

Note: all navigational items are controlled by permissions


User Bar

The User Bar provides quick access to variety of key elements in your digital workplace. It stays at the top of the site, regardless of where a user is in the digital workplace. Our Configuration Specialists work with you to set up and configure specific options in the User Bar which will assist with overall navigation of your site. 

The most popular configuration is setting up bookmarks which are important to all users in your digital workplace.



Breadcrumbs are a very useful secondary navigational item in your digital workplace. They appear automatically above the title in areas of the digital workplace and show a map of your navigation path making it easy for someone to identify where they are in a workplace and how they got there. They also provide an easy way to navigate back to previously visited parent pages by providing convenient links to the areas that appear in your breadcrumbs.

There is no configuration required by our Configuration Specialists for breadcrumbs. But, to improve navigation, it is recommended that you create a naming taxonomy or convention for all digital workplace content (e.g. pages, channels, and content types).



The Footer is located at the bottom of every page of your digital workplace. Our Configuration Specialists customize the Footer as per the visual design. It is a great way to provide links not only to secondary areas in your digital workplace, but also to other resources.

PlaybookTip_Icon.png Playbook Tip: Building your site structure
  • Structure comes first – make it sustainable by allowing room for growth over time
  • Open and interactive. NOT closed and static
  • Strike a balance with a structure that’s not too shallow and not too deep
  • Choose a task-based approach to maximize employee learning and adoption
  • Consider all types of content (e.g. not just text, but photos, videos, slideshows)
  • Simplify tagging and labeling – don’t try to reinvent the wheel
  • Create fresh content and archive the old
  • Make important content highly visible
  • Keep design spare and clean so users can absorb your well-organized content
  • Ensure clear and persistent navigation across the entire destination

Mapping your content

Once you have created a site structure, it's time to map your content. Our Configuration Specialists work with you to inventory and categorize your digital workplace content. During this mapping exercise, our experts will help you define:

  • Specific content themes
  • Different content types
  • An information taxonomy (e.g. naming conventions, tag groups)
  • Owners of content
  • A keep vs. archive list of content
  • New content types
  • Content locations

Networked Enterprise Tip: Determine what content will live in your central hub versus individual spoke sites

One of the most important things to consider before mapping out the structure of your networked enterprise is content—global (hub) content and spoke-specific content. You’ll need to think strategically about where your content lives and map out the content needs of your hub and spoke audiences to ensure you build a structure that makes sense for all audience groups.

We recommend considering the following: 

  • Do spoke users need private areas to work or publish content? 
  • Will users in one spoke need access to content within another spoke?
  • Is there common, shareable, less confidential content that could live in the central hub so all users, no matter which spoke they belong to, can access it?

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