Training your key stakeholder groups prior to launch

The last step in the Implementation Stage is training your key stakeholders. You're provided with training as part of your digital workplace implementation. The type and amount of training is dictated by the implementation package you've purchased. We also augment our initial implementation training by providing free access to  Igloo University. 

Note:  You're provided with a set number of seats which can be used to access materials and courses within Igloo University. 

Igloo University: A unique approach to training and education

Over the past decade, our training professionals have developed a collection of unique training and education programs for each stage of your digital transformation journey. You can choose the learning path that is right for you:

	Self-paced: Learn at your own pace (self-serve).
	Instructor-led: Learn in an online classroom setting.
	Role-based user guides: Access curated educational materials that align with specific digital workplace roles.

Stakeholder training programs and materials

As noted earlier in the Playbook, your digital workplace will have many different stakeholder groups with different roles, business needs, and expectations. Our training team recognized this challenge and set out to create materials, courses, and curriculum within Igloo University to educate and train specific roles within your digital workplace.

	Builders Starting at your Kick-off Meeting and moving through the early phases of implementation, we provide short video tutorials that provide the pre-requisite knowledge for key engagements with our professional services teams. Implementation – Training Videos
	Digital workplace managers Digital Workplace Management 101 – Private* | Semi-Private – Hands-On Training Digital Workplace Management 102 – Private* | Semi-Private – Hands-On Training Digital Transformation Bootcamp – Webinar Series
	Solution managers Solution Management 101 – Private* | Semi-Private – Hands-On Training Solution Management 102 – Private* | Semi-Private– Hands-On Training Exploring Solutions For The Me, The We And The Us – Training Webinar
	Content creators  Content Creator – Private* | Semi-Private – Hands-On Training Content Creator – User-Guide
	End-users User-Guide
	Miscellaneous roles Introduction to Widget Configuration – Private* | Semi-Private  – Hands-On Training Widget Configuration: Beyond the Basics – Private* | Semi-Private  – Hands-On Training Introduction to Integrations – Private* | Semi-Private  – Hands-On Training Digital Workplace Layout – Private* | Semi-Private  – Hands-On Training Introduction to Workplace Analytics – Private* | Semi-Private – Hands-On Training
	Self Service Knowledge Base Training Video Library Train-the-Trainer

*Private training is available both virtually or onsite. Onsite visits subject to travel costs.