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When to create an SOP versus a How-to article (BP)
The question of whether you need a standard operating procedure (SOP) or a how-to article will come up as you start to plan what content is needed to enable your employees to use the digital workplace. This same question may also come up as you create your content plan for certain areas of your digital workplace, such as the Governance Center Solution.
Write an "SOP" or a "How-To" article in these situations:
|When should I write a SOP article?||When should I write a How To?|
You should write a SOP article when:
You should write a How To article when:
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