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Setting up governance for the Networked Enterprise (BP)
This best practice provides recommendations for governing a digital workplace that leverages our Networked Enterprise Edition (e.g hub and spoke configuration) architecture.
It is recommended that you set up separate governance models for the hub and each individual spoke within your networked enterprise configuration.
1. Hub governance
The Hub serves as the destination site for the entire organization. It is the place where the company can store, organize and manage corporate communications, assets, policies and global membership.
Governance of the hub site generally is a cross functional corporate team comprised of stakeholders from:
- Executive management
- Human resources
This governing body should ensure the organization develops the following for proper management of the hub site:
- Best practices
- Operating procedures
2. Spoke governance
Spokes can be set up for a variety of purposes within your digital workplace. Depending on the use case, it will dictate the governance model you should leverage. Key questions to consider when creating your spoke governance model should include:
- Ownership - who owns, manages and governs the site?
- Membership - who are its members?
- Hub & Spoke relationship - what is the relationship between the hub site and spoke site (e.g. do they connect, share information or membership)?
- Spoke to Spoke relationship - is there any relationships with other spokes (e.g. membership, content)?
- What type of governance model should be used (e.g. centralized vs. decentralized)?
- Where does best practices, operating procedures, and policies reside (hub, spoke or both)?
- Do you need to create a digital workplace style guide? For site architecture and taxonomy best practices, common page layouts, editorial style, naming conventions, etc. to ensure consistency across hub and spoke sites?
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