Overview

Human beings generally don't like change. In order to get buy-in, take it easy on your end-users and don't overwhelm them. Consider these change management best practices that take the human factor into consideration to ease your users into their new digital workplace.

Recommendation

1. Communicate to employees and managers, early and often, through simple campaigns that are engaging and fun. 
2. Explain the change that's coming, the reason for the change, how they will be impacted but most importantly, what's in it for them.
3. Simplify complex topics when communicating—keep the tone conversational and use familiar channels to connect with your users.
4. Amplify the messages in an organic and credible way by recruiting employees to be champions of the digital workplace.
5. Provide support to managers of employees who are reticent to change, or who are not technically savvy.
6. Provide a digital workplace sneak peek to managers and leaders so they are knowledgeable and can help their teams through the change.
7.  "Do as I say, not as I do" doesn't work. So, ensure executives lead by example.
8. Educate employees on how to use the digital workplace through interactive, engaging training sessions.
9. Provide easy ways for employees to provide feedback such as forums, surveys, and polls.
10. "Don't be a black box". Be sure to implement feedback from your employees.