Overview

This best practice provides recommendations to help define your approval processs for a successful launch of your digital workplace solution.

Recommendation

Create a detailed approval process for your launch plan, and ensure that it is documented.  To help you get started, we have attached a sample template that you may use to track all launch approvals. 

The following activities should be considered when building your list of items to be approved prior to launch: 

• Budget 
  • Which items will require budget approval to complete?
• Develop communication plan 
  • Will this plan involve digital only communications or will printed posters, desk drops or swag be utilized?
• Train users
  • Who will conduct the training?
  • Who can approve the necessary training time for each functional area?
• Recruit and engage advocates
  • Champions and advocates will need to dedicate time to the launch, have their leaders approved this?
• Refine governance model and measurement plan
  • Digital Workplace administrators and contributors will need time and resources.
• Execute business readiness plan
• How will users find out about the instance?
  • Desk drops, swag, posters, launch event?
• Do you have a communication plan for announcements about of the community?
• Do you have a copy of the launch announcement? 
• Date/Time of launch
  • What are peak hours?
  • Do you have global users?
  • Who will need to approve the launch timing?
• Escalation contact?
• Do functional departments understand their responsibilities for launch activities?
• Have functional departments committed the necessary resources to support launch activities?
• Are launch activities are on track to be completed as currently planned?
• Do functional departments understand their responsibilities for launch activities?
• Have functional departments committed the necessary resources to support launch activities?
• Are launch activities are on track to be completed as currently planned?