Overview

Your users should be able to move through your digital workplace without hesitation to reach the digital workplace solutions they need to get their work done without wasting even a minute wondering where to go.

Recommendation

Creating a strong navigation framework to drive your information architecture is key. Think of navigation as the tip of the iceberg that sits on top of the information architecture. To ensure that all your hard work on the underpinning doesn’t go to waste, consider these navigation best practices:

• Create descriptive, specific navigation categories
• Use tools beyond just the global navigation bar
• Aim for minimal top-level categories
• Include wayfinding cues
• Enable navigation shortcut (e.g. personalized quick links)
• Use social filters (e.g. “Most Viewed,” “Latest Comments,” “Top FAQs”)
• Leverage Mega Menus
• Enable a powerful global search