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Supporting visibility of corporate documentation (BP)
Sometimes content can overwhelm users causing key documents and knowledge to be overlooked. It's important to include governance tactics to ensure you're creating and updating corporate documents with proper approvals, and that employees are actually consuming this information.
As a best practice, keep three simple steps in mind for governing corporate documentation:
- Moderate: Use Wiki and Blog article moderation options to have the appropriate executive, director, or manager moderate and approve all corporate documentation (newly created and updates) before publishing within the digital workplace.
- Publish: Use moderation to ensure you get proper approval from the relevant executive, director, or manager as a requirement for publishing. Publish to the relevant channel for proper visibility and communicate publication of new or updated documentation using the appropriate news channel (consider using the Newsroom Solution) or use the broadcast functionality.
- Confirm consumption: Use read receipts to confirm employee consumption and to monitor progress towards 100% consumption.
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