Great, I'm happy to hear you were able to resolve the issue after unblocking the request in your internal Firewall.
Open Igloo Protocol Handler DLL
When trying to edit a document by clicking on the edit button, I get a pop up window with this error:
Open Igloo protocol Handler DLL? with the choice of Open Igloo Protocol Handler DLL or cancel, when I choose Open Igloo protocol Handler DLL it does nothing and will not open the file. I realize I can download the file change it and re-upload it, but that's the long way. Anyone have a resolution for me? Of note I recently upgraded my pc, this error did not occur prior to the upgrade.
Searched knowledge base and did not find anything.
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- Posted By:
- Katrina Davis
- November 7, 2019
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