Hi! One of our end users is getting an "Error: File Creation Failed" whenever she tries to upload a file to a folder channel. Here's a screenshot of the issue. Any idea what could cause this and how to resolve it?
Hello Maurice Corbett,
This will require additional investigation from the Support team. Can you please submit a ticket to support@igloosoftware.com and also have the user perform a Network Trace and then attach that trace to the ticket?
Regards,
Emma
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Hello Maurice Corbett,
This will require additional investigation from the Support team. Can you please submit a ticket to support@igloosoftware.com and also have the user perform a Network Trace and then attach that trace to the ticket?
https://customercare.igloosoftware.com/support/knowledgebase/all_articles/troubleshooting/network_trace_google_chrome
Regards,
Emma