Tips & Tricks
A short guide on how to use the Forum Topics widget.
The Forum Topics widget is the heart of a lot of team Spaces, especially HR and Q&A areas where members can consult with subject matter experts. It offers easy access to ongoing conversations, and uses the categorization options to great effect. Often compared with Microblogs, Forums are better suited to longer form and more formal communication, things that need to be easy to consult later for archival purposes. They can be useful for having project coordination discussions, answering…
Answers to some questions we've received on the multilingual functionality this month.
More and more organizations are international. They have offices in several countries, or even on several continents, use contractors, or serve people across oceans. Language barriers can be a challenge, and your digital workplace rises to meet it by working to provide a seamless experience for all supported languages. Today we look at several questions that have come in recently around using multilingual in practice.
Are members stuck with the default language?
Not at all! Regardless of…
A look at datafeeds and time.
When your analytics goals are refined, time starts to matter a lot. It's not enough to know how often users are active in your digital workplace, but what times they're most engaged. Are they logging on in the morning and staying on, or sporadically visiting throughout the day? How long to they spend being active in your Igloo, and what actions are they taking?
The table that ties all of this together in datafeeds is the dUtcHalfHour table. Using this, you can tie member actions to specific…
A short guide to creating newsletters and announcements in your digital workplace.
Normally when we look at content creation, we're looking at individual blog posts, splashy announcements or short team updates are the majority of posts in the Igloo platform. But there's another option, a format rewarded for both completeness and consistency. Your blog can be a newsletter, collecting content from around your digital workplace and providing focused updates that reach all of your members. Today we'll look at how to implement a newsletter blog in your Igloo.
Newsletter blogs are…
A guide to configuring access in your new digital workplace.
The time to set up access is after your Channels and Pages are in place, and your content strategy is set up. Knowing where the content that members need to see lives, and who owns those areas are the cornerstones of any access model. Today we'll look at best practices when setting up access in your digital workplace, and making it ready for your members.
Access in Igloo is absolute. If a member doesn't have access to an item, it won't appear anywhere in navigation, it won't load in widgets,…
A look at ways to leverage profiles in your digital workplace.
Profiles can be a key element of building community in your Igloo. Every member of your digital workplace has a profile, which can detail their skills, history, contact information, and more. they're the cornerstone of connecting people to people, letting your members find people with similar interests, form communities of practice, and get to know people outside their team.
In addition, profiles are useful for organizations of every size. Smaller customers make use of them for onboarding, so…
A few ways to tell when your digital workplace is at capacity, and what to do about it.
As winter turns to spring, organizations confirm their budgets and plans for growth. Spring is typically when we receive most questions about the limits of a digital workplace. What are they, how to know when you've reached them, and how to increase them. Whether through steady or abrupt growth, every Igloo eventually needs more room.
Acquiring more room for members, Spaces, or storage is as easy as reaching out to your Customer Success representative here at Igloo, who can help you increase…
A short guide to finding information and analytics about your members.
One of the most important functions of analytics is tracking member activity. This serves three purposes: tracking members who are excelling, finding members who are struggling, and preserving an audit trail of every action. Examining the activity of people who are using your digital workplace heavily can provide a lot of insight into what they see as the primary use cases and which workflows they return to, and you can learn and apply that information to your overall digital workplace…
A quick how to for calling extra CSS sources in your digital workplace.
Typically, all of the custom CSS in your digital workplace will be in the Appearance area of the Control Panel, either in the CSS override for existing themes, or the Advanced Theme Editor when you've built your own theme. However, for simpler changes focused in a particular area of your digital workplace, you can call sources from CSS files stored in your site.
Calling external CSS sources opens up several options for your digital workplace. It lets you add CSS from files outside your Igloo,…
Best practices around creating and managing content in your digital workplace
It's straightforward to say that when launching your digital workplace, it's vital to have a content strategy. Your content strategy will describe how your Igloo connects people to processes and information to address your specific business challenges. Whether it's a central store for your HR policies, announce workplace updates, or a space for teams to share their expertise, most of the activity in your digital workplace centers on one thing: content.
Effective content needs three things: a…
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