Tips & Tricks
A short guide to building custom indexes in your digital workplace.
Workplaces are driven by lists. Lists of members, items in a news feed, and files in a folder. Usually you rely on a platform to build those lists, with things like search indexes, or to make it easy to use lists you've created, like using Groups for notifications and access. Changing those lists can alter the very fabric of your digital workplace. But sometimes what you need can't be generated automatically. Your members need to find specific content and processes across your Igloo. So today…
Answers to a few commons questions received by Igloo Support this month.
Summer brings heat and questions, as well as our new Digital Workplace Playbook, a repository of strategies and best practices to help guide you through your digital transformation. Look to it for help planning through your launch and beyond. There are only a few questions this month, so we'll get to it.
How can I enable Likes?
This question comes up in digital workplaces that are transitioning from being consumption-focused, where members are there solely to read content, to more…
Some quick tips on developing a notification strategy for your digital workplace.
Notifications are an integral portion of your content strategy, so much so that it's hard to untangle the two. When your digital workplace is getting off the ground, notifications will be one of the first ways that people interact with it. That first impression matters, so you want to ensure that what they're receiving is concise, relevant, and in tune with your overall digital workplace strategy.
You can use notifications to drive members into your digital workplace, to send out vital…
A short guide on how to use the Forum Topics widget.
The Forum Topics widget is the heart of a lot of team Spaces, especially HR and Q&A areas where members can consult with subject matter experts. It offers easy access to ongoing conversations, and uses the categorization options to great effect. Often compared with Microblogs, Forums are better suited to longer form and more formal communication, things that need to be easy to consult later for archival purposes. They can be useful for having project coordination discussions, answering…
Answers to some questions we've received on the multilingual functionality this month.
More and more organizations are international. They have offices in several countries, or even on several continents, use contractors, or serve people across oceans. Language barriers can be a challenge, and your digital workplace rises to meet it by working to provide a seamless experience for all supported languages. Today we look at several questions that have come in recently around using multilingual in practice.
Are members stuck with the default language?
Not at all! Regardless of…
A look at datafeeds and time.
When your analytics goals are refined, time starts to matter a lot. It's not enough to know how often users are active in your digital workplace, but what times they're most engaged. Are they logging on in the morning and staying on, or sporadically visiting throughout the day? How long to they spend being active in your Igloo, and what actions are they taking?
The table that ties all of this together in datafeeds is the dUtcHalfHour table. Using this, you can tie member actions to specific…
A short guide to creating newsletters and announcements in your digital workplace.
Normally when we look at content creation, we're looking at individual blog posts, splashy announcements or short team updates are the majority of posts in the Igloo platform. But there's another option, a format rewarded for both completeness and consistency. Your blog can be a newsletter, collecting content from around your digital workplace and providing focused updates that reach all of your members. Today we'll look at how to implement a newsletter blog in your Igloo.
Newsletter blogs are…
A guide to configuring access in your new digital workplace.
The time to set up access is after your Channels and Pages are in place, and your content strategy is set up. Knowing where the content that members need to see lives, and who owns those areas are the cornerstones of any access model. Today we'll look at best practices when setting up access in your digital workplace, and making it ready for your members.
Access in Igloo is absolute. If a member doesn't have access to an item, it won't appear anywhere in navigation, it won't load in widgets,…
A look at ways to leverage profiles in your digital workplace.
Profiles can be a key element of building community in your Igloo. Every member of your digital workplace has a profile, which can detail their skills, history, contact information, and more. they're the cornerstone of connecting people to people, letting your members find people with similar interests, form communities of practice, and get to know people outside their team.
In addition, profiles are useful for organizations of every size. Smaller customers make use of them for onboarding, so…
A few ways to tell when your digital workplace is at capacity, and what to do about it.
As winter turns to spring, organizations confirm their budgets and plans for growth. Spring is typically when we receive most questions about the limits of a digital workplace. What are they, how to know when you've reached them, and how to increase them. Whether through steady or abrupt growth, every Igloo eventually needs more room.
Acquiring more room for members, Spaces, or storage is as easy as reaching out to your Customer Success representative here at Igloo, who can help you increase…
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- OfflineJim Tigwell
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