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Product News

Archives for April 2014 « Recent Articles

Photo of Kayleigh WilleyOffline
April 9, 2014

Meet the Newest Member of our Support Team!

By Kayleigh Willey – 4 Comments

We've added a new face to your friendly neighbourhood support team: Please welcome Ryan to the community!

Meet Ryan! He is the newest member of our support team, and you'll see a lot of him around. He'll be helping to respond to your forum posts, answer your questions, and keeping everybody informed here on our support blogs. Ryan is a man of many talents, and comes from a background in software support in education.

You may have noticed that Sorena's friendly face has vanished from our support team. She has moved to a new role within Igloo, where she is going to continue to be awesome, so wish…

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Photo of Marko SavicOffline
April 1, 2014

Introducing the Hate button

By Marko Savic – 3 Comments

Extending the power of the Like button

Since introducing the Like button, we've received many requests on how to extend its functionality. We're working to add custom text for the Like button to the platform as a channel-level setting.

But one request has been heard louder than others, so we made a short term customization that allows you to tell your coworkers how you really feel.

Introducing the Hate button

Add this code to the Advanced tab on your homepage to change all your Likes to Hates!

<script…
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  • March 2020 Product R…
    Jocelyn Flint says:
    I don't think I've ever seen my users  SO happy about an update! The auto-recovery and the "don't notify" are HITS.
    11 days ago
  • March 2020 Product R…
    Stephanie DeGrazio says:
    I agree that the new 'don't notify' feature is an excellent addition. Hopefully in a future update it can also be configured to not notify anyone @mentioned as well. (We have already provided this feedback to our Customer Success lead   )
    3 weeks ago
  • March 2020 Product R…
    Hira Zahid says:
    Hi Ashley Thomma‍! Great question - When you subscribe groups to channels or content, they will automatically be considered followers of those items. When the editor makes a change and opts out of sending notifications, those subscribers/followers will not receive an update of the change.
    3 weeks ago
  • March 2020 Product R…
    Ashley Thomma says:
    Hira Zahid‍  "Don't notify followers of edits" - this is amazing, but does it also apply to subscribers?  There are plenty of channels we have that don't have specific followers but have many subscribers. Wondering if this works for both groups or just the one.
    3 weeks ago
  • March 2020 Product R…
    Hira Zahid says:
    Jared Cohen-Richards‍ - Thank you for sharing your feedback. As a member of the product strategy team, we love hearing this! 
    Amanda Wood‍ - Great ‍question! Notify Followers functionality impacts mobile feed as well. If the editor opts out of sending notifications, users of the mobile application will not see the edit in their feed.
    3 weeks ago
  • March 2020 Product R…
    Amanda Wood says:
    I concur. I am super happy about being able to control who gets notified about the edits of content. HOWEVER, release notes do not mention the impact on the Mobile app feed. Does it apply there? Will everyone still see the edits in the feed?
    3 weeks ago
  • Product Poll Results…
    Jim Tigwell says:
    Hi Karen, 
    I've passed this up to your Technical Account Manager, who will be in touch shortly regarding that matter.
    4 weeks ago
  • March 2020 Product R…
    Jared Cohen-Richards says:
    "Don't notify followers of edits" — GAME CHANGER
    4 weeks ago
  • Product Poll Results…
    Amy Chu says:
    Will option #1 (Branded digital workplace experience for employees - 31% ) be included in the 2020 roadmap? Is this something we can expect to see by the end of this year? :)
    5 weeks ago
  • Product Poll Results…
    Karen Rogers says:
    I didn't vote, because our #1 priority isn't additional functionality in the mobile app. Rather, it's ensuring that what should be basic functionality is working.
    We need the Igloo defect that is preventing it from working as it should with our Okta authentication fixed. We can't roll out mobile to our user base until that gets fixed. I know…
    5 weeks ago
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