A monthly Q&A from Igloo Support
February has been a long month, made longer by the leap year, but has brought webinars, training opportunities, and as always, a new release. And with those come new questions, so here's a few we've received in Support over the past few weeks.
Can I print a wiki article?
Absolutely! It's not a common use case, but some organizations need printed copies of safety information or workplace policies to make available to members in the office, or members who aren't able to engage directly with the digital workplace.
While the platform doesn't have a "Print Article" button, articles are optimized to be printed using your browser's native settings. Press ctrl+p, and you'll find that the article sidebar, comment area, and action buttons drop away, leaving the core article ready to print either to paper, or to pdf.
Who gets read tracking reminders?
With policy review deadlines coming up, there's often a need to remind assigned members. The Read Tracking function supports individual reminders for each member, that can be selected by anyone with Edit Access to the item. But there's also a button to "Remind All Users", and Administrators have asked about pressing it, concerned that it will send unnecessary notifications to members who've already read the document.
It does not. The Remind All Users option sends reminders to everyone who's assigned to the item, but hasn't read it yet. It works the way you want it to work. Use the Remind All Users option to make reminders fast, and save yourself time in your policy review.
If you have any other questions about the Igloo platform, workflows, or best practices, you can leave a comment here, or ask a question in the Community area.