February 2023 Product Release
We've got lots going on in this month's release, so to help you navigate all the features and topics you can click on the links below to take you to the information you are looking for.

- Igloo Mobile 5.0
- Flex Access - Member management for users without a corporate email address
- New to Gadget Depot - PDF Galleria
- Tweaks and Changes
- Bug Fixes
- Known Issues
Mobile Update - Igloo Mobile 5.0
Flex Access - Member Management
A new member management option that allows organizations to extend Digital workplace access to members of their workforce that do not have a corporate email address. This is an exciting opportunity for organizations to unite all employees around common, tools, processes, and information, particularly those with large numbers of frontline workers. This feature will need to be enabled by Igloo. If your organization is interested in leveraging Flex Access contact Igloo Support or your Customer Success Representative.
Creating Flex Access accounts
Account Activation
Once Flex access users accounts are created, an administrator needs to share the user with their username (MemberID) and a temporary password.
After setting up the password the user is prompted to set up 3 security questions that can be used in the event the user needs to do a password reset. There are 18 security questions that a user can select. *There is no option at this time for users to create their own security questions
Account management
Flex access users are not eligible to receive email notifications from their Digital workplace. From their profile, a flex access user is advised about this limitation to their account.
By editing their profile a flex access user can update their password and or security question (security questions are pre-set in the DWP) by navigating to the new "login Setting" tab. Answers to security questions are not displayed in this view.
- What happens if a Flex access user forgets their password?
- When a flex access user forgets their password they can click on the "forgot password" link which will prompt them to answer their security questions and then create a new password.
- What happens if a Flex access user forgets their user name or does remember the answers to their security questions?
- If a Flex Access user forgets their username (memberID) they will need to contact their site Administrator for a manual password reset on the member management page.
- Are there character restrictions for the memberID?
- Yes, the memberID is restricted to a maximum 63 character, however when creating memberIDs for Flex access users, Igloo recommends keeping these memberIDs to a manageable length of 8-12 characters.
- Are answers to security questions case-sensitive?
- Yes, security questions are case-sensitive.
New To Gadget Depot - PDF Galleria
PDF Galleria gadget provided users with the ability to interact with multiple PDF files at once from one or multiple folder channels in a configurable carousel of PDF thumbnails. Learn More
Tweaks and Changes
- We're excited to announce the Igloo Digital Assistant (formerly known as the Workgrid integration). This change reflects our commitment to continuously streamline, advance and improve the digital workplace experience to meet the evolving needs of our customers.
Available for purchase today, the Igloo Digital Assistant surfaces information, alerts, and tasks across your systems in a single intranet experience to give you instant access to what needs your attention so you can be more productive, focused and efficient. Learn More - Label search logic default has been changed from OR to AND to improve the effectiveness of searching with labels.
- Photos in Folders widget slideshow view has been improved so that the horizontal scroll bar automatically scrolls with the dots.
Bug fixes
- Inviting attendees to Calendar event clears attending list (IGLOO-14172)
- Non-English: Search result shows garbage characters for password-protected files (IGLOO-20101)
- File Manager - Throws "We have detected a file being edited already" error despite no file being open (IGLOO-20239)
- Text alignment of the select channel in Microblog (IGLOO-20577)
- Disable notification warning on Drafts/moderated content does not match channel setting (IGLOO-20616 )
- Wildcard character no longer functioning in search (IGLOO-20661)
- Cannot use File Manager to edit files for sites on sslvs07 (IGLOO-20690)
- User receives Support code when editing wiki Channel(IGLOO-20733)
Know Issues
- Auto Archiving Not Updating Search (IGLOO-17477)
- Links Widget disappearance keeps occurring (IGLOO-17844)
- Internal links in document previews not working as expected (IGLOO-19592)
- Files not previewing (IGLOO-19645)
- Event date updates do not work from Google Calendar (IGLOO-19928)
- File previews timing out (IGLOO-20128)
- Subscriptions are failing to load (IGLOO-20225)
- Users can comment on emailed-in content when Channel has comments disabled (IGLOO-20303)
- Intermittent notification failures for group subscriptions (IGLOO-20562)
- Authentication Error when using Yammer Widget (IGLOO-20585)
- New Blog Article design - publisher's Dept shows instead of Title ( IGLOO-20653)