The Igloo platform's support for Internet Explorer is ending on June 1, 2021. The announcement went out in early February, and that deprecation is still on track. We wanted to take the time to answer a few questions about the upcoming change, however. 

Why is this happening?

Microsoft is ending support for IE in August, and has already deprecated the legacy Edge browser, in favour of their new Edge browser. IE is already being outpaced by current web and security standards and, lacking updates from Microsoft, will fall behind even further. 

Beyond our commitment to providing cutting edge technology, supporting a legacy browser like that impacts our development team's ability to test and deliver features and fixes. Igloo should always be a platform that's scalable, secure, and accessible, and supporting deprecated browsers pushes time and resources away from that.

What will this change?

The platform will no longer be tested or designed for Internet Explorer. If you have members still using IE, you'll find that their experience doesn't match people using other browsers. Features that use newer technologies, like the Advanced Search Page, Subscriptions, and other rebuilt areas won't work as expected in IE, and issues raised that only occur in Internet Explorer won't be prioritized. 

Can I still use IE with Igloo?

Yes, with the caveats above. For an Internet Explorer experience that's fully functional however, we recommend IE mode in the new Edge browser. It should provide the same compatibility and experience, while also using a supported browser. 

For more information, you can check the original announcement, or our FAQ in the Knowledge Base.