|Discussion
Search using multiple labels
OfflineI want to filter on content that have two specific labels applied to them but the system uses an OR functionality and returns everything that has either label applied. How can I apply a filter to only surface content that have both labels applied to them?
1 Conclusion
Hi Mary Ann Bryszewski - we don't currently have an override to the OR protocol being used by the application, so this would be a feature request. As you've already surmised, you can use search to find multiple labels, but only when using the OR protocol at present. We also have an enhancement that allows for label search to better refine results, although to be clear, this doesn't remove the OR protocol either, but allows for a pre-refinement of results.
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Brad Rooke Do you know of any way to surface data using two labels where both labels need to be applied? I'm wondering if I can tweak the URL to make this happen since the system doesn't appear to allow me to do this.
Mary Ann Bryszewski - off the top of my head I'm not sure to be honest. Let me ask around and I'll get back to you ASAP.
Hi Mary Ann Bryszewski - we don't currently have an override to the OR protocol being used by the application, so this would be a feature request. As you've already surmised, you can use search to find multiple labels, but only when using the OR protocol at present. We also have an enhancement that allows for label search to better refine results, although to be clear, this doesn't remove the OR protocol either, but allows for a pre-refinement of results.
Brad Rooke Thank you Brad. I appreciate the time you took to look into this. I will discuss this with the team and see which approach we should take.
Brad Rooke Hi Brad. Thank you for all your help with this. After speaking with Ashlee Rispo from our group, she had mentioned that at one point in time, you were able to select multiple labels in the advanced search and it only pulled content if they had both labels. As you know, this does not function like that now. Do you know if there was a change? Is this under repair?
I added an enhancement request for AND/OR label search here:
Search by Label using either AND or OR | Product Ideas (aha.io)