|Discussion
Do you have a UX person on your team or a dedicated analytics person?
Hey Folks: I'd love to know if you have a dedicated UX person on your team or if you have used consultants to help with site architecture and if you have regular updates with UX to help with iteration on making the user experience better?
I'm also wondering if you have a dedicated analytics resource on your team or does one of your comms people doubles as an analytics resource?
We are looking into staffing discussions and wondering what you guys do.
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5 Replies
Hello Jennifer Prestigiacomo, I know you're hoping to hear from other Igloo customers regarding UX and analytics teams. I am posting to try to help you!
I know that some customers had the support of data specialists, but I'm not aware of UX team members.
Heather Lefebvre and Nathan Greener do your organizations have a dedicated analytics person on your teams? If so can you please add advice?
Thanks!
Thanks Diana May for the assist!!!
If anyone has used consultants to help with site architecture, I'd also be interested in knowing who people used.
In answer to your question, Jennifer Prestigiacomo, we have neither. Our external web team has some UX people, and we tapped into work they had done when re-doing our CSS as part of our Evolve project.
Hey Jennifer - I'm with Christian Brothers Automotive out of Houston, TX. We do not have a UX Designer on staff. However, we do have an Analytics team that measures our operational KPIs. They haven't dug into Igloo analytics yet, but it's on the plan for 2020.
Thank you David Domine and Karen Rogers for your responses.