Tips & Tricks
Archives for August 2018 « Recent Articles
The answers to assorted questions submitted to Igloo Support this month.
It's been a year since the first grab bag, and there are still countless questions left to answer. While we avoid digging deep into the meaning of life, the universe, and everything, we can answer everything Igloo-related. Thanks to everyone who submitted questions, use-cases, and specific situations for us to explore.
What's the difference between versioning files and wiki articles?
This is a common question, especially around policy reviews and migrations. Both wikis and folders support v…
How to set measurable outcomes with analytics in Igloo
The Igloo platform offers three separate analytics tools to measure content creation, activity, and engagement in your digital workplace. Between Google Analytics, Workplace Analytics, and Data Feeds, you have access to an immense amount of information about your Igloo. But data alone doesn't guarantee successful adoption and engagement. For that, you need goals.
There are a lot of opportunities to set and meet goals in your digital workplace, from successfully driving members deeper into your…
A few CSS tricks to make small improvements for your members
There's a temptation to think about CSS as a tool for mammoth changes, widespread alterations to theme, shape, and tone. But there's also an opportunity to fine-tune elements of your digital workplace to ensure that they match the look and feel you need precisely. Small font adjustments, rounding corners or creating borders, all of these can be changed using CSS in the Appearance area of your Igloo.
For a guide on how to get started making theme changes in your digital workplace, head over to…
A longer look at the archiving function and how policies can affect your digital workplace.
For any digital workplace older than a year, Archiving is essential. It streamlines your searches, and keeps your content fresh and current. Policies can be configured based on content type, or at the Channel level, and will clean up content based on rules that you set, making it easy for members to see what's active and relevant to them, and what's historical information available for reference.
Once an item is archived, it can't be edited or commented on, and it doesn't appear by default…
A brief guide to implementing an expense and reimbursement forum in your digital workplace.
Reimbursement workflows are a common request, and can be tricky to implement, because every organization has different policies and practices around approving expenses. Some require different forums for different kinds of expenses, travel vs. training, for instance. Some have different approval processes, with smaller digital workplaces going directly to a Finance department, while others go through team leads or department heads before being passed along.
Today's example is designed to…
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