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Some answers to a few questions we've received in Support this month
Access can be one of the most important things in your digital workplace. it determines who can read, create, change, or delete content. It affects what notifications people receive, what they see in widgets, and what they can find in search. It's often set up during your Igloo's implementation, and requires little adjustment after the fact. Every once in a while though, an administrator needs to make some tweaks to get something done. We got a few of those questions this month, and they're…
A guide to tracking engagement in specific Spaces.
As your digital workplace grows broader, including more Pages and Spaces, departments and offices, it can be a challenge to find which areas people are using. Finding Spaces with low activity or engagement is often the first step in a conversation about how to configure the platform to add value for your team. Similarly, Spaces with lots of activity are often exemplary, and can be excellent models for other areas in your Igloo.
There are three key analytics tools available in the Igloo…
A close look at the Single Sign On feature
Single Sign On (SSO) addresses the challenge of having a different login for each of the systems your members access, unifying them with a single set of credentials. It makes it easier for members to access your digital workplace, letting them skip over the login and get straight to work. SSO has become more and more popular with clients over the last several years, as the architecture of larger organizations shifts to support it.
Igloo supports Single Sign On through SAML 2.0, which is the…
A quick guide to creating and showcasing best practices wikis
One of the largest challenges for an organization is the amount of knowledge that lives entirely in someone's head or inbox. It can be hard to pass that information forward, and no amount of knowledge transfer meetings can guarantee that what they know is available when you need it. That's where a best practices wiki comes in, acting as a repository of stored facts, processes, and tiny seeds of information waiting for the rainy day when you need them.
As with many notebooks, binders, and…
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