Course Description:

This webinar is designed to educate customers on the importance of measuring the activity of their digital workplace. In particular, this webinar will highlight Igloo’s journey towards measuring success and how we have used the data we have collected to help evolve and expand our Customer Care site.

Learning Objectives

• Recognize the importance of measuring activity in the digital workplace,
• Summarize the tools needed to measure activity in the digital workplace,
• Explain the impact of continuous improvement to the digital workplace
• List the resources available that assist with digital workplace data analysis.

Targeted Audience: Administrators to end-users

Duration: 60 minutes

Pre-requisites: None

*All customers and their employees have access to these sessions, which are included at no additional cost, as part of Igloo University. By attending this training event, you agree to abide by the policies that govern the Igloo University program.