Support - Tips & Tricks SupportApril Grab Bag: No Vacancy<div><p><img src="/.api2/binaries/KGKfY8CETk/thumbnails/TipsTricks-GrabBag.png?width=300" style="width: 300px;" alt="TipsTricks-GrabBag.png" class="hide fr-fic fr-dib" data-ig-embed-key="KGKfY8CETk" data-src="/.api2/binaries/KGKfY8CETk/thumbnails/TipsTricks-GrabBag.png?width=300">As winter turns to spring, organizations confirm their budgets and plans for growth. Spring is typically when we receive most questions about the limits of a digital workplace. What are they, how to know when you've reached them, and how to increase them. Whether through steady or abrupt growth, every Igloo eventually needs more room. </p><p>Acquiring…</p></div>Jim TigwellWed, 24 Apr 2019 10:10:10 -0400 Members<div><img src="/.api2/binaries/JYehJjIBRi/thumbnails/TipsTricks-Analytics.png?width=300" style="width: 300px;" alt="TipsTricks-Analytics.png" class="hide fr-fic fr-dib" data-ig-embed-key="JYehJjIBRi" data-src="/.api2/binaries/JYehJjIBRi/thumbnails/TipsTricks-Analytics.png?width=300"> <p>One of the most important functions of analytics is tracking member activity. This serves three purposes: tracking members who are excelling, finding members who are struggling, and preserving an audit trail of every action. Examining the activity of people who are using your digital workplace heavily can provide a lot of insight into what they…</p></div>Jim TigwellWed, 17 Apr 2019 10:05:31 -0400 Success: Sources<div><p><img src="/.api2/binaries/9AHN6Iqbh1/thumbnails/TipsTricks-CSSSucess.png?width=300" style="width: 300px;" alt="TipsTricks-CSSSucess.png" class="hide fr-fic fr-dib" data-ig-embed-key="9AHN6Iqbh1" data-src="/.api2/binaries/9AHN6Iqbh1/thumbnails/TipsTricks-CSSSucess.png?width=300">Typically, all of the custom CSS in your digital workplace will be in the <a href="" class=" WikiLinkType1">Appearance</a> area of the <a href="" class=" WikiLinkType1">Control Panel</a>, either in the CSS override for existing themes, or the Advanced Theme Editor when you've built your own theme. However, for simpler changes focused in a particular area of your digital workplace, you can call sources from CSS files…</p></div>Jim TigwellWed, 10 Apr 2019 10:27:26 -0400 Started: Content Strategy<div><img src="/.api2/binaries/YveuDuGnHD/thumbnails/TipsTricks-Generic.png?width=300" style="width: 300px;" alt="TipsTricks-Generic.png" class="hide fr-fic fr-dib" data-ig-embed-key="YveuDuGnHD" data-src="/.api2/binaries/YveuDuGnHD/thumbnails/TipsTricks-Generic.png?width=300"> <p>It's straightforward to say that when launching your digital workplace, it's vital to have a content strategy. Your content strategy will describe how your Igloo connects people to processes and information to address your specific business challenges. Whether it's a central store for your HR policies, announce workplace updates, or a space for…</p></div>Jim TigwellWed, 03 Apr 2019 10:47:02 -0400 Dives: Passwords<div><p><img src="/.api2/binaries/3KZSdxF2WF/thumbnails/TipsTricks-DeeperDives.png?width=300" style="width: 300px;" alt="TipsTricks-DeeperDives.png" class="hide fr-fic fr-dib" data-ig-embed-key="3KZSdxF2WF" data-src="/.api2/binaries/3KZSdxF2WF/thumbnails/TipsTricks-DeeperDives.png?width=300">The majority digital workplaces are private. Access is only permitted to members, and visiting any page requires you to log in, and have a valid <a href="" class=" WikiLinkType1">Igloo session</a>. However, there are a lot of different ways to manage identities and passwords in Igloo, and across other identity services you might employ. The platform is designed to accommodate a…</p></div>Jim TigwellWed, 13 Mar 2019 10:00:20 -0400 Embeddables: Prezi<div><img src="/.api2/binaries/KMhZ4iB1tq/thumbnails/TipsTricks-ExceptionalEmbeddables.png?width=300" style="width: 300px;" alt="TipsTricks-ExceptionalEmbeddables.png" class="hide fr-fic fr-dib" data-ig-embed-key="KMhZ4iB1tq" data-src="/.api2/binaries/KMhZ4iB1tq/thumbnails/TipsTricks-ExceptionalEmbeddables.png?width=300"> <p>Igloos are often used for storing slide decks that can be downloaded and presented, but the <a href="">Prezi </a>embed gives you the opportunity to present ful-featured slides directly in your digital workplace. Sales decks, technical specs, any <a href="">Prezi </a>presentation can be embedded in Igloo, and today we'll walk through how to do it. </p><p>Embedded presentations see a…</p></div>Jim TigwellWed, 06 Mar 2019 10:19:44 -0500 Grab Bag: Access, Pinning, and Downloads<div><p><img src="/.api2/binaries/DQqsNbHQQc/thumbnails/TipsTricks-GrabBag.png?width=300" style="width: 300px;" alt="TipsTricks-GrabBag.png" class="hide fr-fic fr-dib" data-ig-embed-key="DQqsNbHQQc" data-src="/.api2/binaries/DQqsNbHQQc/thumbnails/TipsTricks-GrabBag.png?width=300">At the end of the month, we like to take the opportunity to answer a few of the questions that have come in through various support channels. Your digital workplace is a complicated place, and a lot of the time Administrators have similar use cases and queries. Several of the questions today come directly from the Customer Care forum, where you…</p></div>Jim TigwellWed, 27 Feb 2019 10:00:20 -0500 with Widgets: Search Box<div><p><img src="/.api2/binaries/R5hzIReILn/thumbnails/TipsTricks-WorkingWithWidgets.png?width=300" style="width: 300px;" alt="TipsTricks-WorkingWithWidgets.png" class="hide fr-fic fr-dib" data-ig-embed-key="R5hzIReILn" data-src="/.api2/binaries/R5hzIReILn/thumbnails/TipsTricks-WorkingWithWidgets.png?width=300">The <a class=" WikiLinkType1" href="">Search Box widget</a> finds a home in almost every digital workplace, and makes a powerful but unobtrusive addition to the top or sidebar of any <a class=" WikiLinkType1" href="">Page</a> or <a class=" WikiLinkType1" href="">Space</a>. Members can search from anywhere using the search option in the userbar, but the filters available from the Search Box widget let you refine results to ensure that the ones returned are…</p></div>Jim TigwellWed, 20 Feb 2019 10:00:18 -0500 Answers: Administration Space<div><p><img src="/.api2/binaries/Qqps2UPKuB/thumbnails/TipsTricks-EasyAnswers.png?width=300" style="width: 300px;" alt="TipsTricks-EasyAnswers.png" class="hide fr-fic fr-dib" data-ig-embed-key="Qqps2UPKuB" data-src="/.api2/binaries/Qqps2UPKuB/thumbnails/TipsTricks-EasyAnswers.png?width=300">As clients' digital workplaces grow, one of the areas emerging from that growth is a <a href="" class=" WikiLinkType1">Space</a> dedicated to their Igloo's <a href="" class=" WikiLinkType1">Space Administrators</a>. When your digital workplace has more than a dozen Spaces, each with their own admins, an area for them to work together and share best practices becomes invaluable, and offers a space for mutual mentorship,…</p></div>Jim TigwellWed, 13 Feb 2019 11:00:00 -0500 Started: Structure<div><img src="/.api2/binaries/vRrtzqIkZi/thumbnails/TipsTricks-Generic.png?width=300" style="width: 300px;" alt="TipsTricks-Generic.png" class="hide fr-fic fr-dib" data-ig-embed-key="vRrtzqIkZi" data-src="/.api2/binaries/vRrtzqIkZi/thumbnails/TipsTricks-Generic.png?width=300"> <p>It's easy to say that the structure of your digital workplace is essential, but when building out a new Igloo, it has to be the first priority. A site with a structure that's sensible and easily read can drive engagement, while an Igloo in disarray can be confusing for members at best, and prevent them from using key workflows at worst. </p><p>A…</p></div>Jim TigwellWed, 06 Feb 2019 10:00:25 -0500