Product FAQshttps://customercare.igloosoftware.com/community/support_faqsCustomer CareHTML Widget: Classhttps://customercare.igloosoftware.com/community/support_faqs/html_widget_class<div><p>Is it possible to add two styles to the HTML Widget &gt; Appearance &gt; Class field. I'd like to have an accordion inside of a tab, so I would need to apply <em>[accordion] </em>and <em>[ps-tab tab-group-main] </em>to the same HTML widget, right? I've tried a semi-colon and a common to separate the two.  </p><p>originally posted by <span class="atwho-inserted" data-atwho-at-query="@ashley b"><a class="js-mb_Mention js-mb_Mention_e57faef4-bcfa-48a9-83a7-bb92ae96943e ig-mention-link ig-username_abiggers" href="/.profile/abiggers">Ashley Biggers</a></span>‍ to Training FAQ</p><p><a href="https://customercare.igloosoftware.com/community/training_faqs/html_class" class=" WikiLinkType1">https://c…</a></p></div>Corey SymondsWed, 17 Jul 2019 13:11:34 -0400https://customercare.igloosoftware.com/community/support_faqs/html_widget_classTranslation QA - WorkFlowhttps://customercare.igloosoftware.com/community/support_faqs/translation_qa_workflow<div><p>Just wondering what other customers might be doing or the best way to approach a QA workflow for content translation? </p><p>Is anyone ...</p><p>a) allowed their non-employee translation professionals to have a license and enter into Igloo to do the quality control checks<br> b) exported the Igloo translations and sent to the translation firm and then received back…</p></div>Andrea Gumz-DietrichWed, 17 Jul 2019 10:31:33 -0400https://customercare.igloosoftware.com/community/support_faqs/translation_qa_workflowmember Export - Need to see who has a photo and who doesn'thttps://customercare.igloosoftware.com/community/support_faqs/member_export_need_to_see_who_has_a_photo_and_who_doesnt<div><p>Hi,Is there a way I can get an export of member details for all members including who has uploaded a photo and who has not.</p><p>New to this forum</p><p>Thanks</p></div>Louise BurkeTue, 16 Jul 2019 03:02:39 -0400https://customercare.igloosoftware.com/community/support_faqs/member_export_need_to_see_who_has_a_photo_and_who_doesntSharePoint 365 Widget Iconshttps://customercare.igloosoftware.com/community/support_faqs/sharepoint_365_widget_icons<div><p>We are seeing an issue with the SharePoint integration widget.  Currently when we click on the quick actions, only the one has an icon as to what it does.  With one of the "..." being Delete, it is important that they display their correct actions.  Is this something that can be corrected?</p><p><img src="/.api2/binaries/OjWhNt6UO5/thumbnails/Widget Issue.PNG?width=300" style="width: 300px;" alt="Widget Issue" class="fr-fic fr-dib" data-ig-embed-key="OjWhNt6UO5"></p></div>Ryan BlairMon, 15 Jul 2019 16:46:52 -0400https://customercare.igloosoftware.com/community/support_faqs/sharepoint_365_widget_iconsSubscription emails missing imageshttps://customercare.igloosoftware.com/community/support_faqs/subscription_emails_missing_images<div><p>We have a couple of Blogs where the subscription is set to Instant for all of our staff, so they immediately receive an email of the posts. The problem is, they're newsletters and are reliant on images within the post. But subscription emails always hide any content that isn't text with the placeholder "[Use the button below to view additional…</p></div>Joanna FultonMon, 08 Jul 2019 03:09:01 -0400https://customercare.igloosoftware.com/community/support_faqs/subscription_emails_missing_imagesIs anyone using a news aggregation service to provide a customized RSS feed?https://customercare.igloosoftware.com/community/support_faqs/is_anyone_using_a_news_aggregation_service_to_provide_a_customized_rss_feed<div><p>Hello - Is anyone else in the Igloo Community using a news aggregation service to provide a customized RSS feed?  We are struggling to properly display the source of the underlying publication and would like to know how others may have solved this problem.</p><p>Along these lines, it would also be helpful to know if anyone is using an HTML widget instead…</p></div>Craig SicularWed, 26 Jun 2019 13:56:26 -0400https://customercare.igloosoftware.com/community/support_faqs/is_anyone_using_a_news_aggregation_service_to_provide_a_customized_rss_feedList of File Types for Attachmentshttps://customercare.igloosoftware.com/community/support_faqs/list_of_file_types_for_attachments<div><p>Is there a list anywhere of the allowed file types for attachments to content? I have a user who has uploaded a .pub file to their folder channel but would like to display it and/or possibly attach it to a blog. Thank you.</p></div>Stephanie DeGrazioMon, 24 Jun 2019 17:53:14 -0400https://customercare.igloosoftware.com/community/support_faqs/list_of_file_types_for_attachmentsWho Does Igloo Use for Email Blasts?https://customercare.igloosoftware.com/community/support_faqs/who_does_igloo_use_for_email_blasts<div><p>Today we rec'd an email blast from Igloo announcing their "Next Generation of Igloo Customer Care".  It didn't look like a broadcasted email.  It must have been done through some email marketing system.  </p><p>So anyone at Igloo... who do you use for email marketing?</p><p>Thanks!  _David</p></div>David DomineWed, 12 Jun 2019 13:15:53 -0400https://customercare.igloosoftware.com/community/support_faqs/who_does_igloo_use_for_email_blastsBlog post URL showing the incorrect namehttps://customercare.igloosoftware.com/community/support_faqs/blog_post_url_showing_the_incorrect_name<div><p>Hi Igloo,</p><p>We have a blog post that has been modified, the title is completely different now. However the URL still displays the old blog post name and unfortunately in this case it is very misleading. Is it possible for us to modify the URL of that blog post? We cannot delete and re-create the post either as its very important that it is in the…</p></div>Nathan HadleyTue, 11 Jun 2019 05:55:49 -0400https://customercare.igloosoftware.com/community/support_faqs/blog_post_url_showing_the_incorrect_nameExport Task Listhttps://customercare.igloosoftware.com/community/support_faqs/export_task_list<div><p>Is it possible to export a task/to do list? One of our department leads would like to be able to export a report of outstanding to-dos for her team the way that Asana allows. Thank you!</p></div>Jennifer DeistFri, 07 Jun 2019 11:08:16 -0400https://customercare.igloosoftware.com/community/support_faqs/export_task_list