Site Feedbackhttps://customercare.igloosoftware.com/community/site_feedbackCustomer CareTooltips to show linked page summaries (the Wikipedia method)https://customercare.igloosoftware.com/community/site_feedback/tooltips_to_show_linked_page_summaries_the_wikipedia_method<div><p>This application could greatly benefit from tooltip functionality. </p><p>Use-case: user lands on article page which makes several references to wiki page content. Rather than needing to click on each of these links, the user can hover over each link or an info icon to see a quick summary, saving the user time and unnecessary page requests.</p></div>Zak LongoFri, 20 Aug 2021 13:31:11 -0400https://customercare.igloosoftware.com/community/site_feedback/tooltips_to_show_linked_page_summaries_the_wikipedia_methodExcel files not displaying correctly in sitehttps://customercare.igloosoftware.com/community/site_feedback/excel_files_not_displaying_correctly_in_site<div><p>I assume this is a known issue, but your file viewer displays excel files as columns, which makes  them unreadable. For example, this is your RASCI chart sample you send clients, viewed in your tool. It displays the same at full screen port as well. <a class="js-mb_Mention js-mb_Mention_68d7d876-387d-409a-b598-9dbdf11783ca ig-mention-link ig-username_isupport11" href="/.profile/isupport11" spellcheck="false">Igloo Support</a> </p><p><img src="/.api2/binaries/X7Sq2iYWIZ/thumbnails/noname_1626738712874?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib" alt="noname_1626738712874" data-key="X7Sq2iYWIZ" data-contentlength="136363" data-contenttype="image/png" data-binarylocation="/.api2/binaries/X7Sq2iYWIZ/download/noname_1626738712874" data-thumbnaillocation="/.api2/binaries/X7Sq2iYWIZ/thumbnails/noname_1626738712874" data-name="noname_1626738712874" data-isprofilephoto="false" data-ig-embed-key="X7Sq2iYWIZ"><br></p></div>Zak LongoMon, 19 Jul 2021 19:53:04 -0400https://customercare.igloosoftware.com/community/site_feedback/excel_files_not_displaying_correctly_in_siteCourse registration date bughttps://customercare.igloosoftware.com/community/site_feedback/course_registration_date_bug<div><p>When choosing a course date and then clicking on "enroll now" the next screen where you fill out your enrollment information defaults to the next upcoming course date, not the date you chose before clicking "enroll now". So, make sure you choose the correct date again before clicking "register". </p><p><img src="/.api2/binaries/Oj7T77u8OH/thumbnails/course-registration.PNG?height=858&amp;width=1020" style="width: 1018px; height: 857.824px;" class="fr-fic fr-dib" data-key="Oj7T77u8OH" data-contentlength="104535" data-contenttype="image/png" data-binarylocation="/.api2/binaries/Oj7T77u8OH/download/course-registration.PNG" data-thumbnaillocation="/.api2/binaries/Oj7T77u8OH/thumbnails/course-registration.PNG" data-name="course-registration.PNG" data-isprofilephoto="false" data-ig-embed-key="Oj7T77u8OH"></p><p></div>Zak LongoTue, 27 Apr 2021 15:32:36 -0400https://customercare.igloosoftware.com/community/site_feedback/course_registration_date_bugSearch on Knowledgebase page not workinghttps://customercare.igloosoftware.com/community/site_feedback/search_on_knowledgebase_page_not_working<div><p>I'm not sure if this is the best place to report this, but I think the large search bar on<a href="https://customercare.igloosoftware.com/support/knowledgebase" class=" WikiLinkType1"> this Knowledge base homepage</a> isn't working. When I type in "archiving", it tells me that there are no results. (Image attached). And yet, of course, when I click on "Features and Functionality", there I see an article entitled "archiving" right there in the…</p></div>Jocelyn FlintWed, 02 Sep 2020 08:37:30 -0400https://customercare.igloosoftware.com/community/site_feedback/search_on_knowledgebase_page_not_workingNew WYSIWYGhttps://customercare.igloosoftware.com/community/site_feedback/new_wysiwyg<div><p>Hey Igloo!</p><p>I have some feedback regarding the new WYSIWYG. Our experience so far has been less than stellar but I hope that future enhancements will improve!</p> <ul> <li>New iconography is not particularly legible </li> <li>Having to click into more options to action formatting changes that used to be available all on one line is not great, particularly when there…</li></ul></div>Nicole StoutWed, 10 Jun 2020 13:38:25 -0400https://customercare.igloosoftware.com/community/site_feedback/new_wysiwygProduct Zone vs. Site Feedbackhttps://customercare.igloosoftware.com/community/site_feedback/product_zone_vs_site_feedback<div><p>I'm in the Community space a lot and like it very much. But I STILL get reliably tripped up over the difference between "Site Feedback" and "Product Zone". I can't tell you the number of times I've gone to the Community space, clicked on "Site Feedback" to post an idea, only to realize that what I really needed was the "Product Zone". I just can't…</p></div>Jocelyn FlintThu, 31 Oct 2019 15:34:14 -0400https://customercare.igloosoftware.com/community/site_feedback/product_zone_vs_site_feedbackExpanding notification optionshttps://customercare.igloosoftware.com/community/site_feedback/expanding_notification_options<div><p>Our users would like to be granular with their notifications and would specifically like to be able to turn off single notifications from a piece of content they are <span class="ig-nolink">@mentioned</span> in. They know they can turn off all notifications they're <span class="ig-nolink">@mentioned</span> in, but would like some more options.  An alternative idea that could solve their problem would be a…</p></div>Lauren BaxterTue, 29 Oct 2019 13:01:58 -0400https://customercare.igloosoftware.com/community/site_feedback/expanding_notification_optionsWarm and fuzzy post about the Customer Care Center!https://customercare.igloosoftware.com/community/site_feedback/warm_and_fuzzy_post_about_the_customer_care_center<div><p>Just wanted to take this opportunity to say that I LOVE the Customer Care site, and the Community section in particular. It is so helpful to touch base with other customers, and get ideas from Igloo experts. THANK YOU for setting this up! And it wouldn't be a TRUE warm and fuzzy post if I didn't give a shout out to <span class="atwho-inserted" data-atwho-at-query="@andrea"><a class="js-mb_Mention js-mb_Mention_119a358b-142e-4a28-8cde-636c2ba72af8 ig-mention-link ig-username_agumzdietrich" href="/.profile/agumzdietrich">Andrea Gumz-Dietrich</a></span>‍ for…</p></div>Jocelyn FlintThu, 10 Oct 2019 12:19:55 -0400https://customercare.igloosoftware.com/community/site_feedback/warm_and_fuzzy_post_about_the_customer_care_centerTime out setting on Days onlyhttps://customercare.igloosoftware.com/community/site_feedback/time_out_setting_on_days_only<div><p>Right now I would like to have time out set to per day instead of (days),(hours),&amp; (min).  So I want to have everyone in my instance to be signed out on Sunday.</p></div>Peter WilcoxFri, 13 Sep 2019 11:25:59 -0400https://customercare.igloosoftware.com/community/site_feedback/time_out_setting_on_days_onlyBulk file labeling capabilityhttps://customercare.igloosoftware.com/community/site_feedback/bulk_file_labeling_capability<div><p>We would love to have the ability to migrate similar files to our Igloo platform without having to label each one separately.  Are there plans for bulk labeling of files in the future?  If so, any idea when we might expect this capability to be in place? The inability to do this has been a big barrier for people in our company to migrate files to…</p></div>Lisa Howard-GrabmanWed, 04 Sep 2019 16:16:01 -0400https://customercare.igloosoftware.com/community/site_feedback/bulk_file_labeling_capability