Product Questionshttps://customercare.igloosoftware.com/community/product_questionsCustomer CareHTML widget - Possible to create two Ps-Tabs view?https://customercare.igloosoftware.com/community/product_questions/html_widget_possible_to_create_two_ps_tabs_view<div><p>Hi Support,</p><p>Wonder if it's possible to create two Ps-Tabs grouping view in a single page using the HTML widget? </p><p>What would be the class attributes to group them then?</p><p><br></p><p>Thanks in advance!</p></div>QiHuan TanThu, 13 Feb 2020 03:35:29 -0500https://customercare.igloosoftware.com/community/product_questions/html_widget_possible_to_create_two_ps_tabs_viewCan you loop and autoplay an embedded video?https://customercare.igloosoftware.com/community/product_questions/can_you_loop_and_autoplay_an_embedded_video<div><p>Is there a way to loop and autoplay an embedded video (held within Igloo, not YouTube)?</p></div>Ginger AvenaliMon, 10 Feb 2020 16:03:44 -0500https://customercare.igloosoftware.com/community/product_questions/can_you_loop_and_autoplay_an_embedded_videoForum Ideashttps://customercare.igloosoftware.com/community/product_questions/forum_ideas<div><p>We use forums heavily on our site. We are proposing the following:</p> <ol> <li>Links within a forum post or reply should open in a new tab</li> <li>Forum Topics widget should allow option to display thread starter message and first reply as expanded.</li> <li>The ability for the Thread starter to mark a reply as a conclusion</li> </ol> <p>cc: <span class="atwho-inserted" data-atwho-at-query="@ali"><a class="js-mb_Mention js-mb_Mention_128b4e7b-1666-4ec8-960a-08436bd17a8c ig-mention-link ig-username_anorwood" data-extend-profilecard="true" href="/.profile/anorwood">Alivia Norwood</a></span>‍<br>cc: <span class="atwho-inserted" data-atwho-at-query="@rsteve"><a class="js-mb_Mention js-mb_Mention_153ba691-a243-4632-9112-5002311b3d3e ig-mention-link ig-username_rstevens26" data-extend-profilecard="true" href="/.profile/rstevens26">Ryan Stevens</a></span>‍ </p></div>Kelli PanepintoFri, 07 Feb 2020 14:14:21 -0500https://customercare.igloosoftware.com/community/product_questions/forum_ideasThreaded comments?https://customercare.igloosoftware.com/community/product_questions/threaded_comments<div><p>This <a href="https://customercare.igloosoftware.com/support/product_zone/roadmaps/roadmaps_resource_center/roadmap_solutionspdf" class=" WikiLinkType1">road map from 2019</a> includes a mention of "threaded comments". Will that functionality be coming down the pipeline soon?</p><p>Thanks!</p></div>Jocelyn FlintThu, 06 Feb 2020 15:17:17 -0500https://customercare.igloosoftware.com/community/product_questions/threaded_commentsHow to use Insights reports to find dead wiki contenthttps://customercare.igloosoftware.com/community/product_questions/how_to_use_insights_reports_to_find_dead_zones<div><p>I'd like to be able to generate a list of all wiki articles on our site that have not been viewed at all within the past year. I downloaded this <a href="https://customercare.igloosoftware.com/packages/insights_program/report_library/content_report_wiki/wiki_article_activity" class=" WikiLinkType1"><strong>Wiki Article Activity</strong></a> report and have viewed it in PowerBI. I admit that I am new to PowerBI, but on first glance, the posts that generated ZERO views don't seem to be included in this report's data set.…</p></div>Jocelyn FlintWed, 05 Feb 2020 13:49:32 -0500https://customercare.igloosoftware.com/community/product_questions/how_to_use_insights_reports_to_find_dead_zonesBatch delete forum threads?https://customercare.igloosoftware.com/community/product_questions/batch_delete_forum_threads<div><p>I have about 100 forum posts that are out of date and could be deleted. They've already been auto-archived, but now we want to go the extra step and delete them entirely. Is there a way to do this in a batch? </p></div>Jocelyn FlintThu, 30 Jan 2020 14:43:40 -0500https://customercare.igloosoftware.com/community/product_questions/batch_delete_forum_threadsScheduling a Calendar Eventhttps://customercare.igloosoftware.com/community/product_questions/scheduling_a_calendar_event<div><p>As part of our publishing process, I sometimes need to add calendar events. However, we typically publish blog posts to go live at midnight for the following day. I don't want to add events to the calendar without context (and I often link the blog post to the event so full details are easy to access) - is it possible, similar to blog posts, to…</p></div>Kelli PanepintoWed, 29 Jan 2020 16:17:18 -0500https://customercare.igloosoftware.com/community/product_questions/scheduling_a_calendar_eventAdding data to the user profilehttps://customercare.igloosoftware.com/community/product_questions/adding_data_to_the_user_profilehi<div><p>Hi, </p><p>We would like to connect the user profile to receive content from two data sources - the Active Directory and additional info that is stored in SAP HR On-Prem system. We are planning to build an integration around that, we are looking to see some reference , can it be done? how? </p><p>Can we push users to specific groups according to the info we…</p></div>Galit GanorWed, 29 Jan 2020 03:30:01 -0500https://customercare.igloosoftware.com/community/product_questions/adding_data_to_the_user_profilehiFollowing Individuals (Not Channels) - What Does this Really Mean?https://customercare.igloosoftware.com/community/product_questions/following_individuals_not_channels_what_does_this_really_mean<div><p>I recently had a business partner share that when she follows someone, it pops up with this image: </p><p><img src="/.api2/binaries/kwcdMcPYTB/thumbnails/Screen%20Shot%202020-01-27%20at%2012.39.19%20PM.png?width=300" style="width: 300px; height: auto;" alt="Screen Shot 2020-01-27 at 12.39.19 PM" class="fr-fic fr-dib" data-ig-embed-key="kwcdMcPYTB"></p><p>It would seem, based on this warning, that if you follow someone you will receive notifications to all of their contributions across the platform. This isn't what's happening. </p><p>Can you provide information on what it means to follow an individual and…</p></div>Kelli PanepintoMon, 27 Jan 2020 15:41:55 -0500https://customercare.igloosoftware.com/community/product_questions/following_individuals_not_channels_what_does_this_really_meanManually Determining What Surfaces in Preview for Blog Postshttps://customercare.igloosoftware.com/community/product_questions/manually_determining_what_surfaces_in_preview_for_blog_posts<div><p>Is there a way to determine what information is displayed in preview in a blog post? We have a critical message that goes out weekly, and the preview is showing the top part of the message, then cutting to the end - so unless you READ MORE, you may miss the middle section. </p><p>It's important to note that a good portion of the message is screen shots…</p></div>Kelli PanepintoMon, 27 Jan 2020 15:36:36 -0500https://customercare.igloosoftware.com/community/product_questions/manually_determining_what_surfaces_in_preview_for_blog_posts