Support Questionshttps://customercare.igloosoftware.com/community/product_questionsCustomer CareSearch Integrationhttps://customercare.igloosoftware.com/community/product_questions/search_integration<div><p>Hi,</p><p>I was reading threads to see if there is any documentation for integrating search from different system but couldn't find anything. We have different systems (one of them uses ElasticSearch) which we would like to be integrated with igloo search. Is it possible to integrate? If yes how does the search results would look like? Will it be…</p></div>Sanjay DakTue, 27 Jul 2021 14:04:55 -0400https://customercare.igloosoftware.com/community/product_questions/search_integrationSharing content between spaceshttps://customercare.igloosoftware.com/community/product_questions/sharing_content_between_spaces<div><p>Is it possible to share content from one space to another, without having to give members of a space access to the other space? So for example, let's say someone is a member of the HR group who has write permission to the HR space, who needs to occasionally share a blog post, forum discussion, file, etc on the HR space with the members of the IT…</p></div>Cory StierWed, 21 Jul 2021 18:18:19 -0400https://customercare.igloosoftware.com/community/product_questions/sharing_content_between_spacesUser receiving some but not all subscription and broadcast emails - what to do?https://customercare.igloosoftware.com/community/product_questions/user_receiving_some_but_not_all_subscription_and_broadcast_emails_what_to_do<div><p>We have a user who has had an ongoing issue with receiving some, but not all notifications associated with feeds that she is subscribed to and broadcasts that go out to all members. She is running under the same email settings as the rest of us and I've confirmed that they are not landing in any spam or promotional folders. I had also edited our…</p></div>Tirthna BadhiwalaWed, 21 Jul 2021 16:58:45 -0400https://customercare.igloosoftware.com/community/product_questions/user_receiving_some_but_not_all_subscription_and_broadcast_emails_what_to_doHow do I delete an item that I posted in the Support Questions channelhttps://customercare.igloosoftware.com/community/product_questions/drop_down_in_navigation_not_showing<div><p>How do I delete an item that I posted here in the Support Questions channel?</p></div>Cory StierThu, 15 Jul 2021 00:14:47 -0400https://customercare.igloosoftware.com/community/product_questions/drop_down_in_navigation_not_showingMaking it easier to add rows at the bottom of the pagehttps://customercare.igloosoftware.com/community/product_questions/making_it_easier_to_add_rows_at_the_bottom_of_the_page<div><p>Every time I try and add a row at the bottom of a page with a widget, I end up having to wrestle with it as it does what is shown in the attached video. Do you have plans to change this? It's quite frustrating and time-consuming to keep having to gently edge the widget around the bottom of the page. Either that or building the page from the…</p></div>Joe HallThu, 24 Jun 2021 11:14:30 -0400https://customercare.igloosoftware.com/community/product_questions/making_it_easier_to_add_rows_at_the_bottom_of_the_pageDownload a List of Followershttps://customercare.igloosoftware.com/community/product_questions/download_a_list_of_followers<div><p>How can I download a list of followers to a channel. If I try to copy and paste into an Excel spreadsheet, it bring over the pictures and doesn't put them into every row - just every other. Any thoughts on how to get the list exported?</p></div>Mary Ann BryszewskiThu, 17 Jun 2021 11:27:03 -0400https://customercare.igloosoftware.com/community/product_questions/download_a_list_of_followersHow can I link directly to a comment?https://customercare.igloosoftware.com/community/product_questions/how_can_i_link_directly_to_a_comment<div><p>How can I link directly to a comment?</p></div>Chelsey LouzeiroTue, 15 Jun 2021 14:09:17 -0400https://customercare.igloosoftware.com/community/product_questions/how_can_i_link_directly_to_a_commentPortrait and Landscape Orientationhttps://customercare.igloosoftware.com/community/product_questions/portrait_and_landscape_orientation~1<div><p><a class="js-mb_Mention js-mb_Mention_fd35a2b9-4d37-4e91-be4f-e6e2d3b0d2da ig-mention-link ig-username_ndreher" href="/.profile/ndreher" spellcheck="false">Nicole Dreher</a> </p><p>I was just wondering if there is a way to turn the layout on files from portrait orientation into landscape so it will show a full wider document? </p><p>Thank you!</p><p>Rhiley</p></div>Rhiley HacsiMon, 14 Jun 2021 11:15:40 -0400https://customercare.igloosoftware.com/community/product_questions/portrait_and_landscape_orientation~1Portrait and landscape orientationhttps://customercare.igloosoftware.com/community/product_questions/portrait_and_landscape_orientation<div><p><a class="js-mb_Mention js-mb_Mention_39476616-231c-46c5-b395-337447ef4966 ig-mention-link ig-username_jpentland5" href="/.profile/jpentland5" spellcheck="false">John Pentland</a> Hi John,</p><p>I was just wondering if there is a way to turn the layout on files from portrait orientation into landscape so it will show a full wider document?</p></div>Rhiley HacsiMon, 14 Jun 2021 10:53:18 -0400https://customercare.igloosoftware.com/community/product_questions/portrait_and_landscape_orientationInformation on Customer KB?https://customercare.igloosoftware.com/community/product_questions/information_on_customer_kb<div><p>Hi there, I'm wondering where I can find more detailed information on the capabilities of the Customer KB solution. All I was able to find was <a data-fr-linked="true" href="https://customercare.igloosoftware.com/playbook/solutions/solutions_portfolio/customer_kb,">https://customercare.igloosoftware.com/playbook/solutions/solutions_portfolio/customer_kb,</a> what was included in the Exploring Solutions webinar, and a couple other brief mentions. </p><p>Thanks! </p></div>Jordan SherbinoFri, 28 May 2021 17:41:50 -0400https://customercare.igloosoftware.com/community/product_questions/information_on_customer_kb