Product Newshttps://customercare.igloosoftware.com/community/news_center/productnewsCustomer CareThe June Product Release 2 of 2 has arrived in your digital workplace!https://customercare.igloosoftware.com/community/news_center/productnews/the_june_product_release_2_of_2_has_arrived_in_your_digital_workplace<div><table class="fr-no-borders"> <tbody> <tr> <td style="width: 27.0449%;"><img src="/.api2/binaries/0X8um6FdYH/thumbnails/Release%20%E2%80%93%20Live.png?height=201&amp;width=203" alt="Release – Live.png" style="width: 201px; height: 200.95px;" class="fr-fic fr-dii" data-key="0X8um6FdYH" data-contentlength="94817" data-contenttype="image/png" data-binarylocation="/.api2/binaries/0X8um6FdYH/download/Release – Live.png" data-thumbnaillocation="/.api2/binaries/0X8um6FdYH/thumbnails/Release – Live.png" data-name="Release – Live.png" data-ig-embed-key="0X8um6FdYH"></td> <td style="width: 72.8569%;"> <h3>What's available with this release? </h3> <ul> <li>New option to Search Hub content from Spoke</li> <li>New Personalized Search History feature</li> <li>Update to Search Widget to filter by Space</li> <li>Accessibility updates</li> <li>Known critical issues</li> </ul> </td> </tr> </tbody> </table> <p>For details, view the <a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/community/news_center/productnews/june_2020_product_release~1" rel="noopener noreferrer" target="_blank"><strong>June 2020 Product Release 2 of 2</strong></a><strong>.</strong></p></div>Hira ZahidTue, 30 Jun 2020 10:10:30 -0400https://customercare.igloosoftware.com/community/news_center/productnews/the_june_product_release_2_of_2_has_arrived_in_your_digital_workplaceJune 2020 Product Release 2 of 2https://customercare.igloosoftware.com/community/news_center/productnews/june_2020_product_release~1<div><table class="fr-no-borders"> <tbody> <tr> <td><img src="/.api2/binaries/zaltOat9qT/thumbnails/Release%20%E2%80%93%20Notes.png?height=193&amp;width=194" alt="Release – Notes.png" style="width: 192px; height: 192.715px;" class="fr-fic fr-dii" data-key="zaltOat9qT" data-contentlength="93163" data-contenttype="image/png" data-binarylocation="/.api2/binaries/zaltOat9qT/download/Release – Notes.png" data-thumbnaillocation="/.api2/binaries/zaltOat9qT/thumbnails/Release – Notes.png" data-name="Release – Notes.png" data-ig-embed-key="zaltOat9qT"></td> <td> <h3>What's included in the June Product Release?</h3> <ul> <li>New option to Search Hub content from Spoke</li> <li>New Personalized Search History feature</li> <li>Update to Search Widget to filter by Space</li> <li>Accessibility updates</li> <li>Known critical issues</li> </ul> </td> </tr> </tbody> </table> <p><br></p> <h4>New option to Search Hub Content from Spoke</h4> <p>In this release, digital workplace users in a Spoke…</p></div>Hira ZahidFri, 26 Jun 2020 10:18:00 -0400https://customercare.igloosoftware.com/community/news_center/productnews/june_2020_product_release~1Upcoming Training Opportunitieshttps://customercare.igloosoftware.com/community/news_center/productnews/upcoming_training_opportunities~4<div><p><img data-ig-embed-key="OZnSGqhj7C" class="hide fr-fic fr-dib" alt="Igloo U News" style="width: 300px; height: auto;" src="/.api2/binaries/OZnSGqhj7C/thumbnails/Igloo%20U%20News.jpg?width=300"></p><p>Here are some upcoming learning opportunities that still have space to register. These sessions are available through <a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/university/about_igloo_university">Igloo University</a>.</p><p><span style="font-weight:bold;">Upcoming Hands-On Platform Training</span></p> <ul> <li><a href="https://customercare.igloosoftware.com/.instance/university/training_calendar/content_creator/content_creator_semi_private_training/637272576000000000">Content Creator</a> - Tuesday, June 9, 2:00 pm to 3:30 pm EST</li> <li><a href="https://customercare.igloosoftware.com/.instance/university/training_calendar/intro_to_widget_config/introduction_to_widget_configuration_semi_private~1/637273440000000000">Introduction to Widget Configuration</a> - Wednesday, June 10, 11:00 am to 12:30 pm EST</li> <li><a href="https://customercare.igloosoftware.com/.instance/university/training_calendar/widget_config_beyond_the_basics/widget_configuration_beyond_the_basics_semi_private_training/637273440000000000">Widget Configuration: Beyond…</a></li></ul></div>Mark LadouceurTue, 09 Jun 2020 09:06:30 -0400https://customercare.igloosoftware.com/community/news_center/productnews/upcoming_training_opportunities~4June Release 1 of 2 is Livehttps://customercare.igloosoftware.com/community/news_center/productnews/june_release_is_live~2<div><table class="fr-no-borders"> <tbody> <tr> <td><img src="/.api2/binaries/XdGU6UWnSN/thumbnails/Release%20%E2%80%93%20Live.png?width=187&amp;height=187" alt="Release – Live" class="fr-dib" style="width: 187px; height: 187px;" data-ig-embed-key="XdGU6UWnSN"></td> <td> <h3>What's available with this release? </h3> <ul> <li>Enhancements to the WYSIWYG Editor</li> <li>New option to Export Site Map</li> <li>Redesign of the Enterprise Administration Panel <strong>(available June 19)</strong></li> <li>Multiple issues resolved</li> </ul> </td> </tr> </tbody> </table> <p>For details, view the <a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/community/news_center/productnews/june_2020_product_release" rel="noopener noreferrer" target="_blank"><strong>June Release Notes</strong></a><strong>.</strong></p></div>Hira ZahidFri, 05 Jun 2020 13:52:43 -0400https://customercare.igloosoftware.com/community/news_center/productnews/june_release_is_live~2June 2020 Product Release 1 of 2https://customercare.igloosoftware.com/community/news_center/productnews/june_2020_product_release<div><table class="fr-no-borders"> <tbody> <tr> <td><img src="/.api2/binaries/zecPetEOUA/thumbnails/Release%20%E2%80%93%20Notes.png?width=168&amp;height=168" alt="Release – Notes" class="fr-dib" style="width: 168px; height: 168px;" data-ig-embed-key="zecPetEOUA"></td> <td> <h3>What's included in the June Product Release?</h3> <ul> <li>Enhancements to the WYSIWYG Editor</li> <li>New option to Export Site Map</li> <li>Redesign of the Enterprise Administration Panel <strong>(available June 19)</strong></li> <li>Multiple issues resolved</li> </ul> <p><br></p> </td> </tr> </tbody> </table> <h4>WYSIWYG Editor Upgrades</h4> <p>In this release, we have upgraded our authoring tool - the WYSIWYG Editor. This upgrade…</p></div>Hira ZahidFri, 29 May 2020 13:30:00 -0400https://customercare.igloosoftware.com/community/news_center/productnews/june_2020_product_releaseNew Product Poll(s): Real-Time Communication (Part 2)https://customercare.igloosoftware.com/community/news_center/productnews/new_product_polls_real_time_communication_part_2<div><img src="https://customercare.igloosoftware.com/download/community/help_desk/help_desk_files/standard_blog_images/product_polljpg;v3?attachment=1" style="width: 300px;" alt="product_polljpg;v3" class="fr-fic fr-dib hide"> <p>Welcome to Part 2 of our May product poll! In our first poll, we asked you about the tools you use to enable real-time chat to communicate within your organization, but what about video or voice communications?  How are you enabling your employees to maintain face-to-face communications?</p><p>Poll #2 (May 25-June 4): How are you enabling…</p></div>Sean DuffyTue, 26 May 2020 09:29:39 -0400https://customercare.igloosoftware.com/community/news_center/productnews/new_product_polls_real_time_communication_part_2Join us for the "What's New with Igloo – May" Webinarhttps://customercare.igloosoftware.com/community/news_center/productnews/join_us_for_the_whats_new_with_igloo__may_webinar<div><table class="fr-no-borders" style="margin-left: calc(0%); width: 100%;"> <tbody> <tr> <td style="width: 33.8694%;"><img src="/.api2/binaries/z8ZuwpIVLc/thumbnails/BlogThumbnail_Webinar.jpg?width=270&amp;height=270" style="width: 228px; height: 229px;" alt="BlogThumbnail_Webinar" class="fr-fic fr-dib" data-ig-embed-key="z8ZuwpIVLc"></td> <td style="width: 66.0331%;"> <p>Join us for a <span style="color: rgb(97, 189, 109);"><a href="https://globalmeetwebinar.webcasts.com/starthere.jsp?ei=1315266&tp_key=6bec833a46&sti=customer_care"><u><strong>live webinar</strong></u></a></span> to get the details on new product updates and the upcoming roadmap. There will be live demos of specific features and plenty of time for questions at the end. </p><p>This webinar will cover:</p> <ul> <li>Changes to Igloo University entitlements </li> <li>Threaded Comments and WYSIWYG Editor enhancements </li> <li>Search enhancements</li> <li>Premium…</li></ul></td></tr></tbody></table></div>Michele StudhalterFri, 15 May 2020 12:11:19 -0400https://customercare.igloosoftware.com/community/news_center/productnews/join_us_for_the_whats_new_with_igloo__may_webinarNew Product Poll(s): Real-Time Communicationhttps://customercare.igloosoftware.com/community/news_center/productnews/new_product_polls_real_time_communication<div><img src="https://customercare.igloosoftware.com/download/community/help_desk/help_desk_files/standard_blog_images/product_polljpg;v3?attachment=1" style="width: 300px;" alt="product_polljpg;v3" class="fr-fic fr-dib hide"> <p>This month we have a two-for-one product poll! We want to know more about how you are staying connected with your co-workers. What tools are you using to enable your employees to communicate effectively during this time?</p><p>Poll #1 (May 8-May 21): What tools are you using to enable real-time chat? </p> <ol> <li>Slack</li> <li>MS Teams</li> <li>Google Chat</li> <li>Zoom Chat</li> <li>Other</li> </ol> …</div>Sean DuffyFri, 08 May 2020 15:49:48 -0400https://customercare.igloosoftware.com/community/news_center/productnews/new_product_polls_real_time_communicationProduct Poll Results: March 2020https://customercare.igloosoftware.com/community/news_center/productnews/product_poll_results_march_2020<div><img src="/.api2/binaries/eJRFWlhjAT/thumbnails/CustomerCare_Blog_Results.gif?width=300" style="width: 300px; height: auto;" alt="CustomerCare_Blog_Results" class="hide fr-fic fr-dii fr-fir" data-ig-embed-key="eJRFWlhjAT"> <p>Thank you to everyone who participated in this month's Product Poll. Your feedback helps us make informed decisions about improving our product.  </p><p>Here are the results from 26 votes across 18 organizations.</p> <ol> <li>Newsroom - <strong>58%</strong></li> <li>Social Zone - <strong>0%</strong></li> <li>Leadership Center - <strong>8%</strong></li> <li>Virtual Townhall - <strong>4%</strong></li> <li>Communications &amp; Incident Planning Zone - <strong>31%</strong></li> </ol> <p>Stay…</p></div>Sean DuffyFri, 08 May 2020 12:51:42 -0400https://customercare.igloosoftware.com/community/news_center/productnews/product_poll_results_march_2020The May Product Release has arrived in your digital workplace!https://customercare.igloosoftware.com/community/news_center/productnews/the_may_product_release_has_arrived_in_your_digital_workplace<div><table class="fr-no-borders" style="width: 100%;"> <tbody> <tr> <td style="vertical-align: top; width: 34.6491%;"><img src="/.api2/binaries/zNWsRKcRtK/thumbnails/Release%20%E2%80%93%20Live.png?width=300" style="width: 210px; height: 210px;" alt="Release – Live" class="fr-fic fr-dib" data-ig-embed-key="zNWsRKcRtK"></td> <td style="vertical-align: top; width: 65.3509%;"> <h3>What's available with this release? </h3> <ul> <li style="list-style: none; display: inline;"><br><ul> <li>Accessibility enhancement additional actions beside 'Add an article'</li> <li>Multiple issues resolved</li> </ul> </li> </ul> </td> </tr> </tbody> </table> <p style="text-align: left;"><span style="font-size: 18px;">For details, view the </span><a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/community/news_center/productnews/may_2020_product_release" rel="noopener noreferrer" target="_blank"><span style="font-size: 18px;"><strong>May Release Notes.</strong></span></a></p></div>William RobertsonFri, 08 May 2020 10:58:29 -0400https://customercare.igloosoftware.com/community/news_center/productnews/the_may_product_release_has_arrived_in_your_digital_workplace