Product Newshttps://customercare.igloosoftware.com/community/news_center/productnewsCustomer CareDigital Transformation Awards: Here’s Why You Should Applyhttps://customercare.igloosoftware.com/community/news_center/productnews/digital_transformation_awards_heres_why_you_should_apply<div><p><img src="https://customercare.igloosoftware.com/download/theme/images/dta_2021/blog_post/cc_blog_2_dta2021_cardjpg" style="width: 300px;display:none;" class="fr-fic fr-dib"></p><p>We created the Digital Transformation Awards to recognize our customers and their dedicated efforts to create a more connected, productive, and engaged workforce, leveraging Igloo Software to make it all happen. </p><p> If you’re considering applying, but need a little nudge, allow us to share four reasons we think you should get started on that…</p></div>Andrea Gumz-DietrichMon, 18 Oct 2021 10:05:29 -0400https://customercare.igloosoftware.com/community/news_center/productnews/digital_transformation_awards_heres_why_you_should_applyThe October Mobile Product Release has arrived!https://customercare.igloosoftware.com/community/news_center/productnews/the_october_mobile_product_release_has_arrived<div><h2><img src="/.api2/binaries/Kg0UkwsZ9s/thumbnails/Release%20%E2%80%93%20Mobile%20%E2%80%93%C2%A0Live.jpg?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="Kg0UkwsZ9s" data-contentlength="143411" data-contenttype="image/jpeg" data-binarylocation="/.api2/binaries/Kg0UkwsZ9s/download/Release – Mobile – Live.jpg" data-thumbnaillocation="/.api2/binaries/Kg0UkwsZ9s/thumbnails/Release – Mobile – Live.jpg" data-name="Release – Mobile – Live.jpg" data-isprofilephoto="false" data-ig-embed-key="Kg0UkwsZ9s" alt="">What's included in the October Mobile Product Release</h2> <p><strong>Version 3.2.1 of the Igloo Mobile app</strong></p> <ul type="disc"> <li>Accessibility updates</li> <li>Additional improvements</li> <li>Resolved issues</li> <li>Known critical issues</li> </ul> <p>These updates will be applied to Igloo Mobile Branded Edition at a later date.</p><p>For details, view the <a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/community/news_center/productnews/october_2021_mobile_product_release" rel="noopener noreferrer" target="_blank">October 2021 Mobile Product Release Notes</a>.</p></div>William RobertsonTue, 05 Oct 2021 13:34:37 -0400https://customercare.igloosoftware.com/community/news_center/productnews/the_october_mobile_product_release_has_arrivedThe October Product Release has arrived in your digital workplacehttps://customercare.igloosoftware.com/community/news_center/productnews/the_october_product_release_has_arrived_in_your_digital_workplace<div><h2><img src="/.api2/binaries/W7hjjIJgSv/thumbnails/Release%20%E2%80%93%20Live.jpg?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="W7hjjIJgSv" data-contentlength="110868" data-contenttype="image/jpeg" data-binarylocation="/.api2/binaries/W7hjjIJgSv/download/Release – Live.jpg" data-thumbnaillocation="/.api2/binaries/W7hjjIJgSv/thumbnails/Release – Live.jpg" data-name="Release – Live.jpg" data-isprofilephoto="false" data-ig-embed-key="W7hjjIJgSv">What's included in the October 2021 Product Release?</h2> <ul type="disc"> <li>Data portability for widgets</li> <li>Resolved issues</li> <li>Known critical issues</li> </ul> <p>For details, view the <a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/community/news_center/productnews/whats_included_in_the_october_product_release">October 2021 Product Release Notes</a>.</p></div>Ryan MacDonaldMon, 04 Oct 2021 13:31:25 -0400https://customercare.igloosoftware.com/community/news_center/productnews/the_october_product_release_has_arrived_in_your_digital_workplaceIgloo's Digital Transformation Awards 2021, Now Accepting Submissionshttps://customercare.igloosoftware.com/community/news_center/productnews/igloos_digital_transformation_awards_2021_now_accepting_submissions<div><img src="https://customercare.igloosoftware.com/download/theme/images/dta_2021/blog_post/cc_blog_dta2021_cardjpg" style="display:none;" data-contenttype="image/jpeg" class="fr-fic fr-dii"> <p><p>We’re always excited to see how our customers use Igloo software to solve evolving workplace challenges related to communication, collaboration, engagement, and knowledge-sharing. This past year, the passion and creativity we’ve seen is even more inspiring because the workplace as we knew it completely changed for many businesses. </p><p>Your efforts…</p></div>Andrea Gumz-DietrichMon, 04 Oct 2021 11:50:08 -0400https://customercare.igloosoftware.com/community/news_center/productnews/igloos_digital_transformation_awards_2021_now_accepting_submissionsChanges to Igloo University accesshttps://customercare.igloosoftware.com/community/news_center/productnews/changes_to_igloo_university_access<div><p><img src="/.api2/binaries/lrVfoqi1sY/thumbnails/Template%20%E2%80%93%C2%A0Training_University.png?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="lrVfoqi1sY" data-contentlength="252553" data-contenttype="image/png" data-binarylocation="/.api2/binaries/lrVfoqi1sY/download/Template – Training_University.png" data-thumbnaillocation="/.api2/binaries/lrVfoqi1sY/thumbnails/Template – Training_University.png" data-name="Template – Training_University.png" data-isprofilephoto="false" data-ig-embed-key="lrVfoqi1sY">Membership has its privileges! Access to Igloo University content is now among the benefits that come with membership to Igloo Customer Care.</p><p>You’ll also get access to:</p> <ul type="disc"> <li>Ask questions in community discussions</li> <li>Industry leading Playbook</li> <li>Best Practices</li> <li>Resource Library</li> <li>And more</li> </ul> <p>Membership on Customer Care is free. Visit the registration page (<a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/registration/aboutmembership">…</a></p></div>Mark LadouceurFri, 01 Oct 2021 13:22:00 -0400https://customercare.igloosoftware.com/community/news_center/productnews/changes_to_igloo_university_accessWhat's included in the October Product Releasehttps://customercare.igloosoftware.com/community/news_center/productnews/whats_included_in_the_october_product_release<div><h2><img src="/.api2/binaries/JYpIZNH9gf/thumbnails/08%20release%20notes.png?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="JYpIZNH9gf" data-contentlength="118171" data-contenttype="image/png" data-binarylocation="/.api2/binaries/JYpIZNH9gf/download/08 release notes.png" data-thumbnaillocation="/.api2/binaries/JYpIZNH9gf/thumbnails/08 release notes.png" data-name="08 release notes.png" data-isprofilephoto="false" data-ig-embed-key="JYpIZNH9gf"></h2> <h2>What's included in the October Product Release?</h2> <ul> <li>Scheduled maintenance</li> <li>Data portability for widgets</li> <li>Resolved issues</li> <li>Known critical issues</li> </ul> <h2>Scheduled maintenance</h2> <p>Igloo is conducting routine infrastructure maintenance as part of this release. It is targeted to begin at 7:00AM EDT (11:00AM UTC) on October 2nd, 2021. This maintenance window…</p></div>Ryan MacDonaldTue, 28 Sep 2021 13:11:11 -0400https://customercare.igloosoftware.com/community/news_center/productnews/whats_included_in_the_october_product_releaseOctober 2021 Mobile Product Releasehttps://customercare.igloosoftware.com/community/news_center/productnews/october_2021_mobile_product_release<div><p style='margin-right:0cm;margin-left:0cm;font-size:15px;font-family:"Calibri",sans-serif;margin:0cm;'> <img src="/.api2/binaries/0VKfBwsNFn/thumbnails/Release%20%E2%80%93%20Mobile%20%E2%80%93%C2%A0Notes.jpg?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="0VKfBwsNFn" data-contentlength="154497" data-contenttype="image/jpeg" data-binarylocation="/.api2/binaries/0VKfBwsNFn/download/Release – Mobile – Notes.jpg" data-thumbnaillocation="/.api2/binaries/0VKfBwsNFn/thumbnails/Release – Mobile – Notes.jpg" data-name="Release – Mobile – Notes.jpg" data-isprofilephoto="false" data-ig-embed-key="0VKfBwsNFn" alt=""></p> <div> <h2>What's included in the October Mobile Product Release</h2> <p><span style="font-size: 18px;"><strong>Version 3.2.1 of the Igloo Mobile app</strong></span></p> <ul type="disc"> <li>Accessibility updates</li> <li>Additional improvements</li> <li>Resolved Issues</li> <li>Known critical issues</li> </ul> <p>These updates will be applied to Igloo Mobile Branded Edition at a later date.</p> <h2>Accessibility updates</h2> <p>A number of accessibility issues related to the WCAG…</p></div></div>William RobertsonFri, 24 Sep 2021 13:47:24 -0400https://customercare.igloosoftware.com/community/news_center/productnews/october_2021_mobile_product_releaseCreating a Virtual Office in Your Digital Workplacehttps://customercare.igloosoftware.com/community/news_center/productnews/creating_a_virtual_office_in_your_digital_workplace<div><p lang="EN-US"><span data-contrast="auto" lang="EN-US">While we may be sitting in front of the same screens, for many of us, the backgrounds continue to change. Working from home, cottages, and maybe even the office, organizations are pivoting and learning to collaborate in hybrid environments. </span><span data-ccp-props='{"201341983":1,"335559739":160,"335559740":300}'> </span></p> <p lang="EN-US"><span data-contrast="auto" lang="EN-US">Water cooler chatter is mostly in the past, and it seems like forever since a potluck lunch to get to…</span></p></div>Veronica HayesThu, 16 Sep 2021 10:00:07 -0400https://customercare.igloosoftware.com/community/news_center/productnews/creating_a_virtual_office_in_your_digital_workplaceThe September Product Release has arrived in your digital workplace!https://customercare.igloosoftware.com/community/news_center/productnews/the_september_product_release_has_arrived_in_your_digital_workplace<div><h2><img src="/.api2/binaries/x7DCeaSviq/thumbnails/releaseislive.png?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="x7DCeaSviq" data-contentlength="82289" data-contenttype="image/png" data-binarylocation="/.api2/binaries/x7DCeaSviq/download/releaseislive.png" data-thumbnaillocation="/.api2/binaries/x7DCeaSviq/thumbnails/releaseislive.png" data-name="releaseislive.png" data-isprofilephoto="false" data-ig-embed-key="x7DCeaSviq">What's included in the September 2021 Product Release?</h2> <ul> <li>Recommended Search Results: Phrases</li> <li>Language support for Haitian Creole</li> <li>Content creation refresh</li> <li>Resolved issues</li> <li>Known critical issues</li> </ul> <p>For details, view the <a href="https://customercare.igloosoftware.com/community/news_center/productnews/september_2021_product_release" class=" WikiLinkType1">September 2021 Product Release Notes</a>.</p></div>William RobertsonFri, 10 Sep 2021 10:47:26 -0400https://customercare.igloosoftware.com/community/news_center/productnews/the_september_product_release_has_arrived_in_your_digital_workplaceSeptember 2021 Product Releasehttps://customercare.igloosoftware.com/community/news_center/productnews/september_2021_product_release<div><p><img src="/.api2/binaries/WKF5Vs2oU7/thumbnails/MicrosoftTeams-image.png?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="WKF5Vs2oU7" data-contentlength="88153" data-contenttype="image/png" data-binarylocation="/.api2/binaries/WKF5Vs2oU7/download/MicrosoftTeams-image.png" data-thumbnaillocation="/.api2/binaries/WKF5Vs2oU7/thumbnails/MicrosoftTeams-image.png" data-name="MicrosoftTeams-image.png" data-isprofilephoto="false" data-ig-embed-key="WKF5Vs2oU7"></p> <h2>What's included in the September Product Release?</h2> <ul> <li>Recommended Search Results: Phrases</li> <li>Language support for Haitian Creole</li> <li>Content creation refresh</li> <li>Resolved issues</li> <li>Known critical issues</li> </ul> <h2>Recommended Search Results: Phrases</h2> <p>You can now enter phrases of up to 5 words when creating Recommended Search Results. Like keywords, if a user…</p></div>William RobertsonFri, 03 Sep 2021 09:35:22 -0400https://customercare.igloosoftware.com/community/news_center/productnews/september_2021_product_release