Playbook Newshttps://customercare.igloosoftware.com/community/news_center/playbook_newsCustomer CareAnalytics: Engagementhttps://customercare.igloosoftware.com/community/news_center/playbook_news/analytics_engagement<div><img src="/.api2/binaries/k37tV8SglC/thumbnails/SupportBlog_Thumbnails_Analytics@3x-100.jpg?width=300" style="width: 300px; height: auto;" alt="SupportBlog_Thumbnails_Analytics@3x-100" class="hide fr-fic fr-dib" data-ig-embed-key="k37tV8SglC"> <p>There's a temptation to see engagement as the endless pursuit of digital transformation. When we look at engagement as bigger numbers, more likes, and more comments, it can be easy to lose sight of the true goal of your digital workplace: solving business challenges. The numbers are a tool to critically evaluate how well your digital workplace…</p></div>Jim TigwellWed, 09 Oct 2019 13:30:43 -0400https://customercare.igloosoftware.com/community/news_center/playbook_news/analytics_engagementWall of Same - New Addition to the Campaign Library!https://customercare.igloosoftware.com/community/news_center/playbook_news/wall_of_same_new_addition_to_the_campaign_library<div><p><img src="/.api2/binaries/LdhAtO0C7R/thumbnails/Wall%20of%20Same%20(2).jpg?width=300" style="width: 300px; height: auto;" alt="Wall of Same" class="fr-fic fr-dii fr-fil" data-ig-embed-key="LdhAtO0C7R">Every organization can benefit from an engagement campaign that builds morale, positivity, and celebrates togetherness. That's what the<strong> </strong><a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/playbook/engage/campaigns/wall_of_same" rel="noopener noreferrer" target="_blank"><strong>Wall of Same</strong> </a>campaign is all about! </p> <h4>How does it work? </h4> <p>This campaign is easy to set up and easy to manage, which makes it a great option for organizations looking for simple ways to drive engagement and build…</p></div>Diana MayThu, 03 Oct 2019 10:57:18 -0400https://customercare.igloosoftware.com/community/news_center/playbook_news/wall_of_same_new_addition_to_the_campaign_libraryAre you measuring success? Start now!https://customercare.igloosoftware.com/community/news_center/playbook_news/are_you_measuring_success_start_now<div><p>A digital workplace is never "one and done". It grows and adapts as your business does. But how do you know what to improve and change? Measuring success is the first step towards evolving your digital workplace to meet the changing needs of your employees and organization—delivering value every step of the way. </p><p>It's a continuous process—launch,…</p></div>Dan LatendreThu, 26 Sep 2019 10:02:24 -0400https://customercare.igloosoftware.com/community/news_center/playbook_news/are_you_measuring_success_start_nowA guided tour of the Networked Enterprisehttps://customercare.igloosoftware.com/community/news_center/playbook_news/a_guided_tour_of_the_networked_enterprise<div><div> <h4>The story of our Networked Enterprise Edition</h4> <h4><img src="/.api2/binaries/l9c0Nfa6uD/thumbnails/pastedImage?width=376&amp;height=261" alt="Pasted Image" class="fr-dii fr-fir" data-ig-embed-key="l9c0Nfa6uD"></h4> <p>As part of our Digital Workplace Playbook, you now have access to the <strong><a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/playbook/networked_enterprise">Networked Enterprise Edition Handbook</a>. </strong>With additional guidance, tips, and recommendations specific to creating a networked enterprise, the Handbook takes you on an in-depth walkthrough of Igloo's Networked Enterprise Edition.…</p></div></div>Ashley PergolasMon, 19 Aug 2019 10:00:00 -0400https://customercare.igloosoftware.com/community/news_center/playbook_news/a_guided_tour_of_the_networked_enterpriseEngagement - Creating a Company Playlisthttps://customercare.igloosoftware.com/community/news_center/playbook_news/engagement_creating_a_company_playlist<div><h3>Who doesn't love a good playlist?</h3> <p>The new <strong>Company Playlis</strong><strong>t</strong> is a simple, yet effective engagement campaign to drive adoption of your digital workplace.  By focusing on a common activity that most (if not all) employees enjoy—listening to music—you can engage employees in a fun, yet meaningful way. This type of campaign also adds to an…</p></div>Ashley PergolasMon, 05 Aug 2019 10:00:38 -0400https://customercare.igloosoftware.com/community/news_center/playbook_news/engagement_creating_a_company_playlistEarly Retirement for Skype for Businesshttps://customercare.igloosoftware.com/community/news_center/playbook_news/early_retirement_for_skype_for_business<div><p><a href="https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Skype-for-Business-Online-to-Be-Retired-in-2021/ba-p/777833" rel="noopener noreferrer" target="_blank"><strong>Microsoft's announcement</strong></a> about the retirement of Skype for Business Online and increasing their focus on Teams, demonstrates the keen alignment between our organizations. Earlier this month, prior to the <a href="https://partner.microsoft.com/en-us/inspire"><strong>Microsoft Inspire</strong></a> conference, <a href="https://customercare.igloosoftware.com/community/news_center/thought_leadership/igloo_to_add_microsoft_teams_functionality_to_its_digital_workplace_platform" rel="noopener noreferrer" target="_blank" class=" WikiLinkType1"><strong>Igloo announced </strong></a>that we will providing a series of integrations and functionality enhancements with Microsoft…</p></div>Diana MayFri, 02 Aug 2019 12:58:03 -0400https://customercare.igloosoftware.com/community/news_center/playbook_news/early_retirement_for_skype_for_businessIgloo + Microsoft, Better Togetherhttps://customercare.igloosoftware.com/community/news_center/playbook_news/igloo__microsoft_better_together<div><p>In 2019, Igloo conducted a global <a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/playbook/resource_center/playbook_assets/preparation/whitepaper_state_of_the_digital_workplace_report_2019pdf" rel="noopener noreferrer" target="_blank"><strong>Digital Workplace Study </strong></a>which<strong> </strong>surveyed hundreds of companies on their digital workplace strategy, tools and technologies in an effort to help us shape our corporate strategy moving forward. As the results trickled in, one significant trend emerged: Microsoft tools and technologies are now dominating the new modern…</p></div>Ashley PergolasTue, 16 Jul 2019 10:46:56 -0400https://customercare.igloosoftware.com/community/news_center/playbook_news/igloo__microsoft_better_togetherIntroducing the Digital Workplace Playbook, a Step-by-Step Guide for Successhttps://customercare.igloosoftware.com/community/news_center/playbook_news/introducing_the_digital_workplace_playbook_a_step_by_step_guide_for_success<div><p>Digital workplace transformation is more than just an exercise in re-wiring your existing tools and technology to adapt to the new world of work. It's a multi-stage journey that has many steps, checkpoints, and iterations along the way. And it requires building a strategy and plan with timelines, resources, and measurable outcomes focused on…</p></div>Dwayne WepplerMon, 17 Jun 2019 09:00:00 -0400https://customercare.igloosoftware.com/community/news_center/playbook_news/introducing_the_digital_workplace_playbook_a_step_by_step_guide_for_successLaunching Your Digital Workplace Solutionhttps://customercare.igloosoftware.com/community/news_center/playbook_news/launch_pad<div><p>That's why Igloo created <strong>Launch Pad</strong> — a simple 6 week program which includes an effective three step approach to digital workplace launch planning. </p> <h4>Step I: Launch Planning</h4> <p>Creating a launch plan for your digital workplace could be the difference between success or failure. Don't leave it to the last minute and don't be surprised if you change…</p></div>Dan LatendreTue, 27 Mar 2018 10:02:02 -0400https://customercare.igloosoftware.com/community/news_center/playbook_news/launch_pad