Playbook Newshttps://customercare.igloosoftware.com/community/news_center/playbook_newsCustomer CareWebinar Recording: Meet Workgrid: Igloo's New Digital Assistanthttps://customercare.igloosoftware.com/community/news_center/playbook_news/webinar_recording_meet_workgrid_igloos_new_digital_assistant<div><p id="isPasted"><img src="https://customercare.igloosoftware.com/download/theme/images/announcements/22q1_workgrid/cc_blog_workgrid_cardjpg" alt="Igloo + Workgrid | a screenshot cap of the Workgrid application implemented on an Igloo digital workplace." class="fr-fic fr-dii" style="display:none;"></p> <p id="isPasted"><p>Hybrid workforces, the great resignation, and the ongoing pandemic have been major driving forces for organizational change in the last couple of years. As businesses shift to a more digital workplace, new technologies are being adopted at a rapid pace to ensure operations and productivity are minimally disrupted. However, as the workplace…</p></div>Brad RookeThu, 10 Feb 2022 11:02:41 -0500https://customercare.igloosoftware.com/community/news_center/playbook_news/webinar_recording_meet_workgrid_igloos_new_digital_assistantMeet Workgrid: Igloo's New Digital Assistant!https://customercare.igloosoftware.com/community/news_center/playbook_news/meet_workgrid_igloos_new_digital_assistant<div><p><img style="display:none;" src="https://customercare.igloosoftware.com/download/theme/images/announcements/22q1_workgrid/cc_blog_workgrid_cardjpg" class="fr-fic fr-dib"></p><p>Hybrid workforces, the great resignation, and the ongoing pandemic have been major driving forces for organizational change in the last couple of years. As businesses shift to a more digital workplace, new technologies are being adopted at a rapid pace to ensure operations and productivity are minimally disrupted. However, as the workplace…</p></div>Brad RookeThu, 27 Jan 2022 09:38:21 -0500https://customercare.igloosoftware.com/community/news_center/playbook_news/meet_workgrid_igloos_new_digital_assistantComing Soon - Igloo Community Event - Virtual Onboarding in your Digital Workplacehttps://customercare.igloosoftware.com/community/news_center/playbook_news/coming_soon_igloo_community_event_virtual_onboarding_in_your_digital_workplace<div><p><img src="/.api2/binaries/Q3buecV5TA/thumbnails/cc-ucomingevent-feedcard1.gif?height=227&amp;width=229" class="fr-fic fr-dib" data-key="Q3buecV5TA" data-contentlength="843515" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/Q3buecV5TA/download/cc-ucomingevent-feedcard1.gif" data-thumbnaillocation="/.api2/binaries/Q3buecV5TA/thumbnails/cc-ucomingevent-feedcard1.gif" data-name="cc-ucomingevent-feedcard1.gif" data-isprofilephoto="false" data-ig-embed-key="Q3buecV5TA" style="width: 227px;"></p><p>Key learnings from this session will include:</p> <ul> <li>How to align your onboarding goals with remote delivery.</li> <li>Creating a plan that can be tied to a single source of truth.</li> <li>Driving desired behaviours and organizational culture through the onboarding process.</li> </ul> <p>The event will take place January 26, 2022 at 2pm EST. <a href="https://igloosoftware.zoom.us/webinar/register/WN_bW8iVXKrR7GkBigQZu-XyA">Register here</a>. Hope to see you…</p></div>Brad RookeThu, 06 Jan 2022 09:41:52 -0500https://customercare.igloosoftware.com/community/news_center/playbook_news/coming_soon_igloo_community_event_virtual_onboarding_in_your_digital_workplaceWebinar Recording: What Employers Can Learn From "The Great Resignation"https://customercare.igloosoftware.com/community/news_center/playbook_news/webinar_recording_what_employers_can_learn_from_the_great_resignation<div><p><img src="/.api2/binaries/Dr6SLpcNnu/thumbnails/cc-blog-webinar-greatresignation.jpg?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib" data-key="Dr6SLpcNnu" data-contentlength="442255" data-contenttype="image/jpeg" data-binarylocation="/.api2/binaries/Dr6SLpcNnu/download/cc-blog-webinar-greatresignation.jpg" data-thumbnaillocation="/.api2/binaries/Dr6SLpcNnu/thumbnails/cc-blog-webinar-greatresignation.jpg" data-name="cc-blog-webinar-greatresignation.jpg" data-isprofilephoto="false" data-ig-embed-key="Dr6SLpcNnu"></p> <p id="isPasted"><strong>What Employers Can Learn From “The Great Resignation”</strong></p><p>Hosted by Igloo Software, featuring Forrester Research</p><p>Speakers:</p><p>- Sean Duffy, VP Product Strategy at Igloo Software</p><p>- David Johnson, Principal Analyst at Forrester</p><p>As the restrictions of the pandemic are beginning to ease, many experts are predicting a major increase in employee turnover dubbed…</p></div>Brad RookeTue, 09 Nov 2021 13:16:50 -0500https://customercare.igloosoftware.com/community/news_center/playbook_news/webinar_recording_what_employers_can_learn_from_the_great_resignationAnnouncing: Igloo Customer Event - ICE Tour!https://customercare.igloosoftware.com/community/news_center/playbook_news/announcing_igloo_customer_event_ice_tour<div><p><img src="/.api2/binaries/B6aHKqU4xF/thumbnails/customercare-blogfeature-ice2021.jpg?width=300" class="fr-fic fr-dib" data-key="B6aHKqU4xF" data-contentlength="25225" data-contenttype="image/jpeg" data-binarylocation="/.api2/binaries/B6aHKqU4xF/download/customercare-blogfeature-ice2021.jpg" data-thumbnaillocation="/.api2/binaries/B6aHKqU4xF/thumbnails/customercare-blogfeature-ice2021.jpg" data-name="customercare-blogfeature-ice2021.jpg" data-isprofilephoto="false" data-ig-embed-key="B6aHKqU4xF"></p><p>Announcing Igloo's Customer Event Tour - <a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/icetour2021">ICE Tour Fall 2021 edition</a>! We've got some amazing speakers lined up and are looking forward to a fantastic event!</p><p><iframe class="vidyard_iframe" src="//play.vidyard.com/MDttp81VmgewagaFPCYGcC.html?" width="960" height="540" scrolling="no" frameborder="0" allowfullscreen=""></iframe> </p><p><a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/icetour2021">Register Here</a> for all the events! Looking forward to seeing you there!</p></div>Brad RookeMon, 18 Oct 2021 14:50:29 -0400https://customercare.igloosoftware.com/community/news_center/playbook_news/announcing_igloo_customer_event_ice_tourCommunity Collaboration Event - Product Chat: Fall '21 Editionhttps://customercare.igloosoftware.com/community/news_center/playbook_news/community_collaboration_event_product_chat_fall_21_edition<div><p><img src="/.api2/binaries/Ozgf1ZC6Hv/thumbnails/cc-ucomingevent-feedcard.gif?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib" data-key="Ozgf1ZC6Hv" data-contentlength="969859" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/Ozgf1ZC6Hv/download/cc-ucomingevent-feedcard.gif" data-thumbnaillocation="/.api2/binaries/Ozgf1ZC6Hv/thumbnails/cc-ucomingevent-feedcard.gif" data-name="cc-ucomingevent-feedcard.gif" data-isprofilephoto="false" data-ig-embed-key="Ozgf1ZC6Hv"></p><p>Join us as Igloo's <a class="js-mb_Mention js-mb_Mention_f63ab63b-8bd9-40f9-8c60-aaef7b733d02 ig-mention-link ig-username_jsmith5" href="/.profile/jsmith5" spellcheck="false">Jay Smith</a> - Senior Product Manager - takes us through a number of topics focusing on search and discoverability. We'll look at Igloo's new search interface and discuss some upcoming technology. We might also have a sneak preview or two waiting...</p><p>The event will take place on Wednesday October 27 at 2pm EDT. Please <a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/community/events_center/community_events/community_collaboration_event">register here</a>…</p></div>Brad RookeWed, 06 Oct 2021 13:43:54 -0400https://customercare.igloosoftware.com/community/news_center/playbook_news/community_collaboration_event_product_chat_fall_21_editionDid You Take a CIP? Learn About Our Recent Community Collaboration Eventhttps://customercare.igloosoftware.com/community/news_center/playbook_news/did_you_take_a_cip_learn_about_our_recent_community_collaboration_event<div><p><img src="/.api2/binaries/P0eULwiXZc/thumbnails/cc-ucomingevent-feedcard.gif?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib" data-key="P0eULwiXZc" data-contentlength="969859" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/P0eULwiXZc/download/cc-ucomingevent-feedcard.gif" data-thumbnaillocation="/.api2/binaries/P0eULwiXZc/thumbnails/cc-ucomingevent-feedcard.gif" data-name="cc-ucomingevent-feedcard.gif" data-isprofilephoto="false" data-ig-embed-key="P0eULwiXZc"></p><p>Catch up on our <a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/university/training_video/webinar_archive/webinar_recordings_archive/icymi_taking_a_cip_igloos_continuous_improvement_program">Taking a CIP webinar recording</a>! </p><p>Your employees’ needs are changing – your digital workplace should evolve, too. That doesn’t have to mean big changes and extensive effort. It can be as simple as making meaningful, incremental improvements over time, and we have a program that can help you do just that.  </p><p>Igloo's Continuous…</p></div>Brad RookeThu, 30 Sep 2021 11:49:28 -0400https://customercare.igloosoftware.com/community/news_center/playbook_news/did_you_take_a_cip_learn_about_our_recent_community_collaboration_eventCommunity Collaboration Event - Taking a CIP - Igloo's Continuous Improvement Programhttps://customercare.igloosoftware.com/community/news_center/playbook_news/community_collaboration_event_taking_a_cip_igloos_continuous_improvement_program<div><p><img src="/.api2/binaries/0V6izZh69c/thumbnails/cc-ucomingevent-feedcard.gif?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib" data-key="0V6izZh69c" data-contentlength="969859" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/0V6izZh69c/download/cc-ucomingevent-feedcard.gif" data-thumbnaillocation="/.api2/binaries/0V6izZh69c/thumbnails/cc-ucomingevent-feedcard.gif" data-name="cc-ucomingevent-feedcard.gif" data-isprofilephoto="false" data-ig-embed-key="0V6izZh69c"></p><p>In this webinar, we'll join <a class="js-mb_Mention js-mb_Mention_6324b745-4d33-4b6b-aa4c-ee83e557b7cf ig-mention-link ig-username_clouzeiro" href="/.profile/clouzeiro" spellcheck="false">Chelsey Louzeiro</a> from Heifer International and <a class="js-mb_Mention js-mb_Mention_c145259a-2983-44bc-88ef-b61703f62c82 ig-mention-link ig-username_pleland" href="/.profile/pleland" spellcheck="false">Paige Leland</a> and <a class="js-mb_Mention js-mb_Mention_b6d43391-1741-408c-aac3-ad4f52c29361 ig-mention-link ig-username_ekaniss" href="/.profile/ekaniss" spellcheck="false">Emily Kaniss</a> from Christian Brothers Automotive in discussing their CIP journey and what it's brought and continues to bring to their Digital Workplaces. </p><p>Key learnings include understanding:</p> <ol> <li>What is a CIP?</li> <li>Why a CIP is an important part of the digital…</li></ol></div>Brad RookeFri, 03 Sep 2021 08:20:38 -0400https://customercare.igloosoftware.com/community/news_center/playbook_news/community_collaboration_event_taking_a_cip_igloos_continuous_improvement_programCommunity Collaboration Event - Let's Talk About Datahttps://customercare.igloosoftware.com/community/news_center/playbook_news/community_collaboration_event_lets_talk_about_data<div><p><img src="/.api2/binaries/A5RfkOSveC/thumbnails/cc-ucomingevent-feedcard.gif?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib" data-key="A5RfkOSveC" data-contentlength="969859" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/A5RfkOSveC/download/cc-ucomingevent-feedcard.gif" data-thumbnaillocation="/.api2/binaries/A5RfkOSveC/thumbnails/cc-ucomingevent-feedcard.gif" data-name="cc-ucomingevent-feedcard.gif" data-isprofilephoto="false" data-ig-embed-key="A5RfkOSveC"></p><p>Your digital workplace provides a lot of value to your organization. Understanding the data points that are available is key to understanding that value and maximizing it. Join Igloo's SR. Solutions Consultant, Customer Success, <a href="/.profile/brooke" spellcheck="false">Brad Rooke</a> for a dive into data, including:</p> <ol> <li>Workplace Analytics</li> <li>Insights and the Reporting Library</li> <li>Google Analytics</li> …</ol></div>Brad RookeWed, 11 Aug 2021 13:24:11 -0400https://customercare.igloosoftware.com/community/news_center/playbook_news/community_collaboration_event_lets_talk_about_dataCommunity Collaboration - Product Talk - Summer '21 Updatehttps://customercare.igloosoftware.com/community/news_center/playbook_news/community_collaboration_product_talk_summer_21_update<div><p><img src="/.api2/binaries/xnpfNrCzt3/thumbnails/cc-ucomingevent-feedcard.gif?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib" data-key="xnpfNrCzt3" data-contentlength="969859" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/xnpfNrCzt3/download/cc-ucomingevent-feedcard.gif" data-thumbnaillocation="/.api2/binaries/xnpfNrCzt3/thumbnails/cc-ucomingevent-feedcard.gif" data-name="cc-ucomingevent-feedcard.gif" data-isprofilephoto="false" data-ig-embed-key="xnpfNrCzt3"></p><p>2021 has been an exciting year - we've started to see signs of a return to normal (ish) and we're seeing some great things happen in the world of Digital Transformation. Join us for this informative session as we recap 2021 thus far and look ahead to what's coming next! Igloo's <a class="js-mb_Mention js-mb_Mention_d7d48d84-c2a5-45ae-95e9-99c1eddbde66 ig-mention-link ig-username_mamszej" href="/.profile/mamszej" spellcheck="false">Mark Amszej</a>, Senior Product Manager, will present a look at some…</p></div>Brad RookeThu, 08 Jul 2021 14:09:11 -0400https://customercare.igloosoftware.com/community/news_center/playbook_news/community_collaboration_product_talk_summer_21_update