Newsletterhttps://customercare.igloosoftware.com/community/news_center/newsletterCustomer CareTL;DR - Google Analytics, Inspire NYC!, Product Zonehttps://customercare.igloosoftware.com/community/news_center/newsletter/tldr_google_analytics_inspire_nyc_product_zone<div><p><img src="/.api2/binaries/7rKFxwc3vu/thumbnails/token-animation-tldr-feature_blue.gif?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="rRaujpu3nH" data-contentlength="571534" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/rRaujpu3nH/download/token-animation-tldr-feature_blue.gif" data-thumbnaillocation="/.api2/binaries/rRaujpu3nH/thumbnails/token-animation-tldr-feature_blue.gif" data-name="token-animation-tldr-feature_blue.gif" data-isprofilephoto="false" data-ig-embed-key="7rKFxwc3vu"></p><p> <h2 id="isPasted">Get Involved</h2> <h3>Igloo Inspire - Spring 2024!</h3> <p><strong>Start spreading the news...Big Apple, here we come!</strong><strong> Igloo: Inspire</strong>, (the <em>you don't want to miss</em> in-person event) is coming to New York City. Thanks to our hosts the <strong>Ford Foundation Center for Social Justice</strong>, located on East 43rd Street in NYC, we will be holding our Inspire Spring 2024 in-person event…</p></div>Jocelyn De Los SantosFri, 03 May 2024 10:05:02 -0400https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_google_analytics_inspire_nyc_product_zoneTL;DR - Inspire, Collaborate, and CLEAN! Plus, the Return of Open Office Hourshttps://customercare.igloosoftware.com/community/news_center/newsletter/tldr_inspire_collaborate_and_clean_plus_the_return_of_open_office_hours<div><p><img src="/.api2/binaries/lwt0Js2pue/thumbnails/token-animation-tldr-feature_blue.gif?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="rRaujpu3nH" data-contentlength="571534" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/rRaujpu3nH/download/token-animation-tldr-feature_blue.gif" data-thumbnaillocation="/.api2/binaries/rRaujpu3nH/thumbnails/token-animation-tldr-feature_blue.gif" data-name="token-animation-tldr-feature_blue.gif" data-isprofilephoto="false" data-ig-embed-key="lwt0Js2pue"></p><p> <h2 id="isPasted">Get Involved</h2> <p style='margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;font-size:11.0pt;font-family:"Calibri",sans-serif;background:white;' id="isPasted"><strong><span style='font-size:24px;font-family:"Source Sans Pro",sans-serif;color:#173042;'>Igloo Inspire: In person collaboration event</span></strong></p><p>On March 6, team Igloo and a great group of Igloo customers gathered at the beautiful Denver headquarters of the Credit Union of Colorado for the <a href="https://customercare.igloosoftware.com/community/digital_transformation_awards/community_announcement/inspire_denver_was_a_mile_high_hit" target="_blank" rel="noopener noreferrer">Inspire: Denver</a> event. Many lively and engaging discussions took place, and attendees left the event with tons of great ideas and suggestions.…</p></div>Rebecca NielsenWed, 03 Apr 2024 07:00:17 -0400https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_inspire_collaborate_and_clean_plus_the_return_of_open_office_hoursTL;DR - Wiki Table of Contents, 2024 Product Roadmap, and more!https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_wiki_table_of_contents_2024_product_roadmap_and_more<div><p><img src="/.api2/binaries/xkrI8rslDS/thumbnails/token-animation-tldr-feature_blue.gif?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="rRaujpu3nH" data-contentlength="571534" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/rRaujpu3nH/download/token-animation-tldr-feature_blue.gif" data-thumbnaillocation="/.api2/binaries/rRaujpu3nH/thumbnails/token-animation-tldr-feature_blue.gif" data-name="token-animation-tldr-feature_blue.gif" data-isprofilephoto="false" data-ig-embed-key="xkrI8rslDS"></p><p> <h2 id="isPasted">Get Involved</h2> <h2 id="isPasted"><span style="font-size: 24px;"><strong>2024 Igloo Product Roadmap Overview</strong></span></h2> <p>The 2024 Product Roadmap has been published with an overview of recently released features, our Product Vision and Roadmap, and a sneak peak of some upcoming features. Check out what's in store for 2024 on the <a href="https://customercare.igloosoftware.com/support/product_zone/roadmaps/roadmaps_resource_center/2024_february_roadmappdf" target="_blank" rel="noopener noreferrer"><strong><span style="font-size: 18px;">Product Roadmap here</span></strong></a>!</p><p><p><strong>Do you have a great idea for a new product enhancement? We'd love…</strong></p></div>Jocelyn De Los SantosMon, 04 Mar 2024 08:30:16 -0500https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_wiki_table_of_contents_2024_product_roadmap_and_moreTL;DR - Customer Success Office Hours, Webinar Recording, Customer Care Changes, and more!https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_customer_success_office_hours_webinar_recording_customer_care_changes_and_more<div><p><img src="/.api2/binaries/OzzT16uk4s/thumbnails/token-animation-tldr-feature_blue.gif?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="rRaujpu3nH" data-contentlength="571534" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/rRaujpu3nH/download/token-animation-tldr-feature_blue.gif" data-thumbnaillocation="/.api2/binaries/rRaujpu3nH/thumbnails/token-animation-tldr-feature_blue.gif" data-name="token-animation-tldr-feature_blue.gif" data-isprofilephoto="false" data-ig-embed-key="OzzT16uk4s"></p><p> <h2 id="isPasted">Get Involved</h2> <h3>Join us for Customer Success Office Hours</h3> <p>Stop by our virtual office to ask questions or participate in a small group discussion. In January we had lively discussions around: </p> <ul> <li>engaging employees in a remote-first culture through the use of microblogs, forums, and photo contests, </li> <li>creative uses for the Top &amp; <a href="https://support.igloosoftware.com/hc/en-us/articles/20568035677460-Trending-content-gadget" target="_blank" rel="noopener noreferrer">Trending Gadget</a>,…</li></ul></div>Katharine SloopTue, 06 Feb 2024 07:00:16 -0500https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_customer_success_office_hours_webinar_recording_customer_care_changes_and_moreTL;DR - New Year, New Gadget; Igloo Customer Care Makeover; How-to Videos and more!https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_new_year_new_gadget_igloo_customer_care_makeover_how_to_videos_and_more<div><img src="/.api2/binaries/2G3I23TaCR/thumbnails/token-animation-tldr-feature_blue.gif?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="rRaujpu3nH" data-contentlength="571534" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/rRaujpu3nH/download/token-animation-tldr-feature_blue.gif" data-thumbnaillocation="/.api2/binaries/rRaujpu3nH/thumbnails/token-animation-tldr-feature_blue.gif" data-name="token-animation-tldr-feature_blue.gif" data-isprofilephoto="false" data-ig-embed-key="2G3I23TaCR"> <p> <h2 id="isPasted"><strong>Get Involved</strong></h2> <p><br></p> <h2>Join our January Customer Success Office Hours!</h2> <p><strong>When:</strong>  <strong>Wednesday, January 10th &amp; Wednesday, January 24th at 3:00 PM EST</strong></p> <ul id="isPasted"> <li>Stop by our virtual office to ask questions or participate in a small group discussion.  This month we'll be chatting about : <ul> <li style="list-style: none; display: inline"> <ul> <li>Measurements and KPIs on January 10th at 3:00 PM EST</li> <li>Trending…</li></ul></li></ul></li></ul></div>Jocelyn De Los SantosMon, 08 Jan 2024 08:45:16 -0500https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_new_year_new_gadget_igloo_customer_care_makeover_how_to_videos_and_moreTL;DR - Customer Success Office Hours, Inspire Networking, 2024 Planning and more!https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_customer_success_office_hours_inspire_networking_2024_planning_and_more<div><p><img src="/.api2/binaries/l4LfKAf1se/thumbnails/token-animation-tldr-feature_blue.gif?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="rRaujpu3nH" data-contentlength="571534" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/rRaujpu3nH/download/token-animation-tldr-feature_blue.gif" data-thumbnaillocation="/.api2/binaries/rRaujpu3nH/thumbnails/token-animation-tldr-feature_blue.gif" data-name="token-animation-tldr-feature_blue.gif" data-isprofilephoto="false" data-ig-embed-key="l4LfKAf1se"></p><p> <h2 id="isPasted">Get Involved</h2> <p><strong><span style="font-size: 18px;">Join us at our December Customer Success Office Hours!  </span></strong></p><p><strong><span style="font-size: 18px;"></span></strong><br></p> <ul> <li style="color: rgb(0, 0, 0);"><strong>When</strong><strong>: December 6th, 2023 from 3:00 PM EST - 4:00 PM EST - and <em>every other week starting January 10th 2024!</em></strong></li> <li>Stop by our virtual office to ask questions or participate in a small group discussion.  We'll be chatting about Content Planning for 2024.</li> <li>If you'd like to join,…</li></ul></div>Jocelyn De Los SantosWed, 06 Dec 2023 08:00:16 -0500https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_customer_success_office_hours_inspire_networking_2024_planning_and_moreTL;DR - ICE Tour Sessions, Recent Enhancements, and a Community Announcement!https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_ice_tour_sessions_recent_enhancements_and_a_community_announcement<div><img src="/.api2/binaries/Zr2sNugruG/thumbnails/token-animation-tldr-feature_blue.gif?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="rRaujpu3nH" data-contentlength="571534" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/rRaujpu3nH/download/token-animation-tldr-feature_blue.gif" data-thumbnaillocation="/.api2/binaries/rRaujpu3nH/thumbnails/token-animation-tldr-feature_blue.gif" data-name="token-animation-tldr-feature_blue.gif" data-isprofilephoto="false" data-ig-embed-key="Zr2sNugruG"> <p> <h2 id="isPasted">ICYMI</h2> <ul> <li><a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/community/digital_transformation_awards/community_announcement/icymi_igloo_inspire_was_a_smash_in_chicago" rel="noopener noreferrer" target="_blank">Igloo Inspire was a smash in Chicago</a> - <em>Igloo's Inspire event landed in Chicago, IL on September 27, 2023. Check out the linked post to learn how we spent our day sharing ideas and digital transformation tidbits. Planning is underway for our next event, coming in 2024 to a city near you!</em><em><br></em></li> </ul> <br> <ul> <li><a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/community/digital_transformation_awards/community_announcement/icymi_webinar_creating_connections_with_credit_union_of_colorado" id="isPasted" rel="noopener noreferrer" target="_blank">Webinar Recording: Creating Connections </a>- <em>…</em></li></ul></div>Katharine SloopWed, 01 Nov 2023 09:00:16 -0400https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_ice_tour_sessions_recent_enhancements_and_a_community_announcementTL;DR – Exciting News, Dynamic Banners and Events!https://customercare.igloosoftware.com/community/news_center/newsletter/tldr<div><p><img src="/.api2/binaries/k0T1qFvxU8/thumbnails/token-animation-tldr-feature_blue.gif?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="rRaujpu3nH" data-contentlength="571534" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/rRaujpu3nH/download/token-animation-tldr-feature_blue.gif" data-thumbnaillocation="/.api2/binaries/rRaujpu3nH/thumbnails/token-animation-tldr-feature_blue.gif" data-name="token-animation-tldr-feature_blue.gif" data-isprofilephoto="false" data-ig-embed-key="k0T1qFvxU8"></p><p> <h2 id="isPasted">Addition to the Product Portfolio: Igloo Flex</h2> <p>Igloo is thrilled to <a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/community/digital_transformation_awards/community_announcement/igloo_flex_is_here_to_unify_desked_and_frontline_employees_across_the_globe" rel="noopener noreferrer" target="_blank">announce</a> the release of our new intranet platform focused on unifying digital employee experience: <a href="https://www.igloosoftware.com/meet-igloo-flex-intranet/" rel="noopener noreferrer" target="_blank">Igloo Flex</a>. After fifteen years of industry-leading intranet platforms, Igloo has a new goal in mind: unifying frontline and office workers. As digital tools create barriers…</p></div>Katharine SloopThu, 05 Oct 2023 09:00:17 -0400https://customercare.igloosoftware.com/community/news_center/newsletter/tldrTL;DR: Improving Content Creation and Consumption, Reports, and Digital Transformation Awards!https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_improving_content_creation_and_consumption_reports_and_digital_transformation_awards<div><p><img src="/.api2/binaries/dbJc8H8hQz/thumbnails/token-animation-tldr-feature_blue.gif?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="rRaujpu3nH" data-contentlength="571534" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/rRaujpu3nH/download/token-animation-tldr-feature_blue.gif" data-thumbnaillocation="/.api2/binaries/rRaujpu3nH/thumbnails/token-animation-tldr-feature_blue.gif" data-name="token-animation-tldr-feature_blue.gif" data-isprofilephoto="false" data-ig-embed-key="dbJc8H8hQz"></p><p> <h2><br></h2> <h2>Get Involved</h2> <ul id="isPasted" type="disc"> <li><a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/community/digital_transformation_awards" rel="noopener noreferrer" target="_blank"><strong>Digital Transformation Awards</strong></a> submissions are open as of <strong>September 5th</strong>!<br><br>This is an opportunity to look back at the past 12 months (October 2022 until now) of creating, launching, tweaking and improving your Digital Workplace, and sharing what you are proud of! We love to see the innovations and results of your hard work. So take…</li></ul></div>Rebecca NielsenWed, 06 Sep 2023 07:00:17 -0400https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_improving_content_creation_and_consumption_reports_and_digital_transformation_awardsTL;DR: Product & Reporting Updates, Roadmap Updates, Engagement, Upcoming Webinar and more!https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_product__reporting_updates_roadmap_updates_engagement_upcoming_webinar_and_more<div><img src="/.api2/binaries/YkqupBfVPF/thumbnails/token-animation-tldr-feature_blue.gif?width=300" style="width: 300px; height: auto;" class="fr-fic fr-dib hide" data-key="rRaujpu3nH" data-contentlength="571534" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/rRaujpu3nH/download/token-animation-tldr-feature_blue.gif" data-thumbnaillocation="/.api2/binaries/rRaujpu3nH/thumbnails/token-animation-tldr-feature_blue.gif" data-name="token-animation-tldr-feature_blue.gif" data-isprofilephoto="false" data-ig-embed-key="YkqupBfVPF"> <p> <h2 id="isPasted"><span style="font-size: 24px;"><strong>Product Updates</strong></span></h2> <p><span style="font-size: 16px;">July's</span> <a href="https://customercare.igloosoftware.com/community/news_center/productnews/july_release_notes" target="_blank" rel="noopener noreferrer" class=" WikiLinkType1"></a><span style="font-size: 16px;"><a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/community/news_center/productnews/july_release_notes" rel="noopener noreferrer" target="_blank">product release</a></span> <span style="font-size: 16px;">included a few improvements.</span></p> <p style="text-align: left;"><span style="font-size: 16px;">We added language to improve future dated content to remind content creators to click "Publish" for a future dated post to be published.  We also added language on moderated channels to remind the content creator to click on the "Send to Moderator" to ensure the content is…</span></p></div>Jocelyn De Los SantosWed, 02 Aug 2023 11:57:41 -0400https://customercare.igloosoftware.com/community/news_center/newsletter/tldr_product__reporting_updates_roadmap_updates_engagement_upcoming_webinar_and_more